Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

it was great other were all very nice it was a very quick and pretty easy pro and pretty easy pro More

Always great, very prompt. No complaints at all. They always do what is promised with no surprises No complaints at all. They always do what is promised with no surprises More

Park has a loaner available and gave it to me so I didn't need to wait at the dealership and called me within an hour and half or so - everything went smoothly! need to wait at the dealership and called me within an hour and half or so - everything went smoothly! More

Very efficient and friendly lady at the front desk. Not a fan of the country music they chose to play but that's pretty minor. Not a fan of the country music they chose to play but that's pretty minor. More

I had a wonderful experience at Newcastle. It was the best experience I've had buying a new vehicle at a dealership. It was the best experience I've had buying a new vehicle at a dealership. More

Had an appointment on the 29th of Dec. Truck was not taken to be worked on for two week after that date. Do you call that GOOD customer service?? Then spoke with a salesman about finding o Truck was not taken to be worked on for two week after that date. Do you call that GOOD customer service?? Then spoke with a salesman about finding or ordering a new truck, and I'd say he acted like he didn't ack like he wanted to sell one. By the way I now have a 2024 GMC Thanks for your great service! More

Dorothy & Park were amazing! The multiple times I had my car at Newcastle Park went above and beyond with my warranty to ensure everything was covered. The multiple times I had my car at Newcastle Park went above and beyond with my warranty to ensure everything was covered. More

More expensive than others Services are more even then others but appointment availability is better others but appointment availability is better More

I always enjoy talking to the awesome staff, plus the service is always outstanding!! I always leave with a smile ?? service is always outstanding!! I always leave with a smile ?? More

Clean and courteous, and on time and considerate, and they do a great job fixing our car they do a great job fixing our car More