Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Very courteous and thorough They found a bad rear wiper and had one delivered from the Napa . Also, there was another man there that was very courteous who's name I don't recall but he's had many years of and had one delivered from the Napa . Also, there was another man there that was very courteous who's name I don't recall but he's had many years of experience in the auto repair business More

They were on time, service was great Everyone was polite, helpful. The waiting area was clean helpful. The waiting area was clean More

Easy scheduling; quick and courteous service. Dealership was ready for me when I got there, and work was completed whilst I waited. Dealership was ready for me when I got there, and work was completed whilst I waited. More

Recall work. Conducted swiftly and professionaly. Easy to make an appointment. Knowledgeable personnel Two words Conducted swiftly and professionaly. Easy to make an appointment. Knowledgeable personnel Two words More

Everyone was pleasant & worked to get me my vehicle I had a great experience. Everything worked out great a great experience. Everything worked out great More

The service was quick and not too expensive, I was hoping some diagnostic information could be provided while the service was being completed but that was quoted at an additional $200. I didn't have any prob some diagnostic information could be provided while the service was being completed but that was quoted at an additional $200. I didn't have any problems with the condition of the vehicle and the regeneration seems to have worked as intended More

Oil change. Went well Got appointment next day. Quick and easy. What could be better Went well Got appointment next day. Quick and easy. What could be better More

Excellent It was a very excellent experience and I look forward to spending money there. forward to spending money there. More

Unorganized. Not prepared properly for service Need to be prepared for service. Parts were not ordered the first time for recalls and the second time they still d Not prepared properly for service Need to be prepared for service. Parts were not ordered the first time for recalls and the second time they still didn't fix it. It's still not fixed and no one has called More

I’ve visited this dealership for years for service. The service is always excellent. Recommended. The service is always excellent. Recommended. More