Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

All ways good I went in for an oil change. The gentleman working on my truck noticed my front tire was leaking I went in for oil change. The gentleman working on m I went in for an oil change. The gentleman working on my truck noticed my front tire was leaking I went in for oil change. The gentleman working on my truck notice was leaking. He asked about it to make sure it was fix . Thank you so much More

Great Service I always take my car here for maintenance. They have great customer service and knowledgeable techs. I would definitely recommend this Newcastle deale I always take my car here for maintenance. They have great customer service and knowledgeable techs. I would definitely recommend this Newcastle dealership for your service needs. More

Service and upgrades This dealership has been my go to dealership for at least two decades!! I have on occasion jumped ship to check out other dealers south of me, but th This dealership has been my go to dealership for at least two decades!! I have on occasion jumped ship to check out other dealers south of me, but the service department is awesome, the parts department is incredibly patient and helpful, and the owner whom I deal with personally bends over backwards to make sure I am taken care of... Why would I bother to deal with other dealership salesmen with their silly antics to get you to not walk out the door before signing for a sale??? A waste of my time quite frankly... More

Great service great people. Have always got great service. It's very helpfully that they come get my car at work and return it with all the service done. Have always got great service. It's very helpfully that they come get my car at work and return it with all the service done. More

Another Great Newcastle Experience Another great service department experience. This time we brought our FIAT in for new tires. Kuhmo tires for our 500L Trekking, installed for less th Another great service department experience. This time we brought our FIAT in for new tires. Kuhmo tires for our 500L Trekking, installed for less than $400........amazing!! More

Eric is great The service department rocks.... had a great visit. They all went above and beyond. Keep up the great work and thank you for all you do The service department rocks.... had a great visit. They all went above and beyond. Keep up the great work and thank you for all you do More

UTire change over. Took vehicle in for tire change over and they picked up on expired inspection sticker very well done.will be going back again real soon I have two ve Took vehicle in for tire change over and they picked up on expired inspection sticker very well done.will be going back again real soon I have two vehicles get serviced here. More

Top notch service! Excellent service. Great communication. Very community oriented. Called my jeep by name which I love. Comfortable waiting area. Happy they provide loa Excellent service. Great communication. Very community oriented. Called my jeep by name which I love. Comfortable waiting area. Happy they provide loaners or other transportation. I always brag about the customer service. Highly recommend Newcastle Chrysler! More

Excellent! The best part about my experience is always the friendly staff - especially heather and Eric. In addition to the friendly staff, explanations are alw The best part about my experience is always the friendly staff - especially heather and Eric. In addition to the friendly staff, explanations are always provided regarding what is needed and why. More

Money grabbing Sales staff is insanely polite, service staff has their heads clear up their xxxxx. So far we’ve had 2 visits to the garage, just checkups for warrant Sales staff is insanely polite, service staff has their heads clear up their xxxxx. So far we’ve had 2 visits to the garage, just checkups for warranty purposes. Both times we’ve walked away wondering if we should just call the $3k spent a warranty a wash and never deal with them again. 4 weeks after having a checkup we went back for a sticker and suddenly there is a broken tire rod and all 4 tires need to be changed...okay, people miss stuff, but they shouldn’t miss checking if the vehicle is under warranty! Thy tried to charge me full price for it all, I had to argue with them to just friggin check if my car and part was under warranty... 10 seconds to check a computer was hard work for them. 1 of the visits my wife took the vehicle in alone, clearly they saw an opportunity to take advantage of a female who doesn’t know much about cars, she presented a coupon for free oil change with tire rotation and they gave her an excuses about how it wasn’t a good idea to rotate the tires, therefore no oil change should be done... didn’t want to do the work at a discounted price obviously! More