Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

was on vacation had to have my truck in for repair, had to have my truck in for repair, they said that they would not be able to service it before 5 days they got to it the next day. what quick service had to have my truck in for repair, they said that they would not be able to service it before 5 days they got to it the next day. what quick service thanks More

Service department second to none I have bought many trucks from randy and his crew very professional..the service department that Eric and Heather run is second to none ...thanks agai I have bought many trucks from randy and his crew very professional..the service department that Eric and Heather run is second to none ...thanks again More

Check engine light was on Check engine light came on call the service department they were booking two weeks out but they rearrange their schedule and fit me right in couldn’t Check engine light came on call the service department they were booking two weeks out but they rearrange their schedule and fit me right in couldn’t be happier More

Getting Things Fixed I needed to have my brake pads and rotors fixed in order to pass my Maine Inspection process. My tire pressure gauge wasn't going off. All this was ta I needed to have my brake pads and rotors fixed in order to pass my Maine Inspection process. My tire pressure gauge wasn't going off. All this was taken care of, and I had a loaner to make my day a lot easier! More

Super! I have an older (2007) Jeep Patriot that I bought from them...it's the only place I'll bring my Jeep (I also purchased my previous two used non=Chrysl I have an older (2007) Jeep Patriot that I bought from them...it's the only place I'll bring my Jeep (I also purchased my previous two used non=Chrysler vehicles there, and had them serviced there, as well)! They are honest and upfront about repairs, and have loaners!!! Great service, great people :) More

great as always visits at this dealership have always been top of the line, but if it was not they would always make it right.always praise them to our friends visits at this dealership have always been top of the line, but if it was not they would always make it right.always praise them to our friends More

service im still having the same issues with my dodge journey as i have in the past. have had it back to newcastle for service twice, and the issues still co im still having the same issues with my dodge journey as i have in the past. have had it back to newcastle for service twice, and the issues still continue. i certainly dont blame the mechanics, but im less than impressed with my dodge. im very disappointed. lynn and mike martin Southport, me More

Parts and accessories I had been looking on line for mud guards for my new Dodge. I like to do business locally but pricing if often a problem. I was pleasantly surprised t I had been looking on line for mud guards for my new Dodge. I like to do business locally but pricing if often a problem. I was pleasantly surprised that the cost of these parts was in line or better than on line pricing. When you add in factors like keeping it local and friendly counter people it adds up to a win-win for both dealer and customer!! More

Oil change and air conditioner check I have always been more than satisfied with staff and service at this dodge dealership. They are great about getting your vehicle serviced and and bac I have always been more than satisfied with staff and service at this dodge dealership. They are great about getting your vehicle serviced and and back on the road in a short amount of time. I also like the complimentary drinks and snacks available. They have a great team. More

Long The waite was long, very long for an oil change. They had our vehicle listed as a van and it is a Ram Truck. Did not use synthetic oil as requested. The waite was long, very long for an oil change. They had our vehicle listed as a van and it is a Ram Truck. Did not use synthetic oil as requested. More