Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Excellent!!😎 Very attentive to my warranty issue and my service schedule request. Eric and Heather wee very helpful. Hi to Randy and all the gang. Many thanks Very attentive to my warranty issue and my service schedule request. Eric and Heather wee very helpful. Hi to Randy and all the gang. Many thanks John Ryan More

The best place to buy a vehicle second to none!! We have been with these people for the last 10 years or more we have always been treated with the most highly respect and honesty there could ever b We have been with these people for the last 10 years or more we have always been treated with the most highly respect and honesty there could ever be at a dealership and I have been to others but came right back to randy he knows what we need and service is always there when I need something done.i will always stay with randy until we are done buying vehicles. More

Responsive customer service I was in a bind and needed an oil change for my RV scheduled for winter storage. Newcastle accommodated me on short notice and did the work. Thanks gu I was in a bind and needed an oil change for my RV scheduled for winter storage. Newcastle accommodated me on short notice and did the work. Thanks guys and gals! More

Great Service The people who work at the dealership are professional and friendly. They do good work and in a timely manner. I appreciate the loaner vehicle so I The people who work at the dealership are professional and friendly. They do good work and in a timely manner. I appreciate the loaner vehicle so I don't have to line up rides for drop off and pick up. They also keep track of what work was done and what needs to be done per the mileage. I am very pleased with the service department at Newcastle. More

Very polite and knowledgeable The people at Newcastle Chrysler we're very professional with us. They were accommodating with our schedule and even gave us a loaner for the day as w The people at Newcastle Chrysler we're very professional with us. They were accommodating with our schedule and even gave us a loaner for the day as we had to go to the DMV to renew our licenses. Thanks to all the people at Newcastle Chrysler. More

Prompt service on difficult problem I took my new 2500 Ram in when an intermittent ABS problem showed itself for the second time. Erick was patient and understanding even if I was some w I took my new 2500 Ram in when an intermittent ABS problem showed itself for the second time. Erick was patient and understanding even if I was some what exasperated by the issue. Left it overnight and the diagnosed the issue to a improperly mated plug, replaced it and I was on my way the next day. More

People that care Any time i need service they excede my expatation and simplify my neefs great service department staff as always Randy Miller over does the other deal Any time i need service they excede my expatation and simplify my neefs great service department staff as always Randy Miller over does the other dealers hands down More

Very personal and professional customer service, A+++ Always treated like a friend and family and not just a customer. Excellent sales and service! Highly recommended for all sales and service needs. A+++ Always treated like a friend and family and not just a customer. Excellent sales and service! Highly recommended for all sales and service needs. A++++ More

Service 20 plus years of experience with this dealer’s sales, service and owner have been 5 plus. They have kept my high mileage vehicles reliable. 65 years d 20 plus years of experience with this dealer’s sales, service and owner have been 5 plus. They have kept my high mileage vehicles reliable. 65 years dealing with dealers in multiple states and manufacturers, domestic and foreign, this dealership is the best by far. More

They make it easy The people working for Newcastle Chrysler are awesome. Amazing, fast service, also done very well. They know hat they're doing and clearly take a lot The people working for Newcastle Chrysler are awesome. Amazing, fast service, also done very well. They know hat they're doing and clearly take a lot of pride in getting your vehicle taken care of. Top notch customer service, very pleased with the work performed as well. More