Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Caring, considerate and very knowledgeable They have never tried to sell me something I do not need. Best service department in the area! Randy is very lucky to have Eric and Heather on his tea They have never tried to sell me something I do not need. Best service department in the area! Randy is very lucky to have Eric and Heather on his team. More

Why pull the sticker? I don't worry about what is being done or why. I just want to know why they pull the tire rotation sticker off id I bought the tires someplace else a I don't worry about what is being done or why. I just want to know why they pull the tire rotation sticker off id I bought the tires someplace else amd have the rotated where I bought them. They pull the rotation sticker time after time. Why? More

Friendly and Quick I had winter tires put on and an oil change. They had this done in what seems like no time at all. Even road tested the car to be sure the tires were I had winter tires put on and an oil change. They had this done in what seems like no time at all. Even road tested the car to be sure the tires were evenly balanced. Can't recommend them highly enough!! More

Above and beyond I think her name is Ashley? Helped me so much with the problem I had. I would not hesitate to do business with them again. I think her name is Ashley? Helped me so much with the problem I had. I would not hesitate to do business with them again. More

Service on new Jeep I had an odd problem with my new ( under 1000 miles) Jeep Wrangler and they were quickly able to diagnose that the computers had simply gotten confuse I had an odd problem with my new ( under 1000 miles) Jeep Wrangler and they were quickly able to diagnose that the computers had simply gotten confused but eventually worked itself out. They rebooted the systems and all is well. More

routine service and snow tire installation. Superb customer service! The team was, as always, attentive to detail and delivered as promised. I was made aware of my options and when I asked, wa Superb customer service! The team was, as always, attentive to detail and delivered as promised. I was made aware of my options and when I asked, was offered clear and honest recommendations. The service team is the best I've experienced. More

Awesome dealer Great dealership. Many mega-dealers nearby. However, this small dealership has amazing pricing and service! Owner is always present and ensures best Great dealership. Many mega-dealers nearby. However, this small dealership has amazing pricing and service! Owner is always present and ensures best service and sales prices. More

Oil change Regular oil change and tire swap. Always fast and efficient service. Squeezed me in so I could get my studded snows on in time for the next snow. Regular oil change and tire swap. Always fast and efficient service. Squeezed me in so I could get my studded snows on in time for the next snow. More

engine light came on so went in to have it checked out I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and ca I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and called them. They suggested I come in so they could check it out and once they reviewed everything they told me the 4th cylinder was mis-firing but I would be okay until I got back to Newcastle to have it services by Newcastle Chrysler. They didn't even charge me for the check. When I got home I contacted Newcastle Jeep and they did a thorough review/inspection of my Jeep and said it was fine. I was very relieved. More

I would not go anywhere else to have my car serviced. The service is great and the staff is outstanding. They are courteous, helpful and knowledgeable. to have my car serviced. The service is great and the staff is outstanding. They are courteous, helpful and knowledgeable. More