Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Super friendly, attentive service The service department staff is attentive and efficient. They even heated up my loaner for me! And when I forgot to give them the coupon I had until a The service department staff is attentive and efficient. They even heated up my loaner for me! And when I forgot to give them the coupon I had until after she rang up my bill, she politely made the change, no problem! More

The Jeep+ family, the TEAM Service is outstanding! Attention to detail. They listen and do their best to make EVERYTHING right :-) until the customer is satisfied. Local folks w Service is outstanding! Attention to detail. They listen and do their best to make EVERYTHING right :-) until the customer is satisfied. Local folks with the local touch and they give to and get involved with the community. Nothing but praise for MY dealership🥰 More

Top Notch Service We return to this dealer because the friendly, competent, and fairly priced service. They always aim to please. The owner, Randy Miller, is almost a We return to this dealer because the friendly, competent, and fairly priced service. They always aim to please. The owner, Randy Miller, is almost always present and makes sure everything is right. More

Caring, considerate and very knowledgeable They have never tried to sell me something I do not need. Best service department in the area! Randy is very lucky to have Eric and Heather on his tea They have never tried to sell me something I do not need. Best service department in the area! Randy is very lucky to have Eric and Heather on his team. More

Why pull the sticker? I don't worry about what is being done or why. I just want to know why they pull the tire rotation sticker off id I bought the tires someplace else a I don't worry about what is being done or why. I just want to know why they pull the tire rotation sticker off id I bought the tires someplace else amd have the rotated where I bought them. They pull the rotation sticker time after time. Why? More

Friendly and Quick I had winter tires put on and an oil change. They had this done in what seems like no time at all. Even road tested the car to be sure the tires were I had winter tires put on and an oil change. They had this done in what seems like no time at all. Even road tested the car to be sure the tires were evenly balanced. Can't recommend them highly enough!! More

Above and beyond I think her name is Ashley? Helped me so much with the problem I had. I would not hesitate to do business with them again. I think her name is Ashley? Helped me so much with the problem I had. I would not hesitate to do business with them again. More

Service on new Jeep I had an odd problem with my new ( under 1000 miles) Jeep Wrangler and they were quickly able to diagnose that the computers had simply gotten confuse I had an odd problem with my new ( under 1000 miles) Jeep Wrangler and they were quickly able to diagnose that the computers had simply gotten confused but eventually worked itself out. They rebooted the systems and all is well. More

routine service and snow tire installation. Superb customer service! The team was, as always, attentive to detail and delivered as promised. I was made aware of my options and when I asked, wa Superb customer service! The team was, as always, attentive to detail and delivered as promised. I was made aware of my options and when I asked, was offered clear and honest recommendations. The service team is the best I've experienced. More

Awesome dealer Great dealership. Many mega-dealers nearby. However, this small dealership has amazing pricing and service! Owner is always present and ensures best Great dealership. Many mega-dealers nearby. However, this small dealership has amazing pricing and service! Owner is always present and ensures best service and sales prices. More