Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Teally like sticking with the neighborhood dealershop. Itsthe best way to keep a new car new. Itsthe best way to keep a new car new. More

always friendly, quick, get an appointment quickly Have purchased two Grand Cherokees. Feel I got a good deal. Service has been outstanding for the jeeps and have started bringing my other vehicle Have purchased two Grand Cherokees. Feel I got a good deal. Service has been outstanding for the jeeps and have started bringing my other vehicle in for service. Much less expensive than VW dealership and more convenient. More

Excellent Service Departmetn Eric, the parts and service manager was most helpful in resolving both issues for the used car we purchased. The dealership is very customer friendly Eric, the parts and service manager was most helpful in resolving both issues for the used car we purchased. The dealership is very customer friendly and committed to customer satisfaction. More

Awesome customer service! First time doing business here. They squeezed us in to get repairs done so my boyfriend’s daughter could have a vehicle to take her drivers test in! T First time doing business here. They squeezed us in to get repairs done so my boyfriend’s daughter could have a vehicle to take her drivers test in! They were friendly, helpful, knowledgeable and accommodating! I’m now a lifetime customer!! Highly recommend doing business here. More

Professional,friendly and efficient I will always bring my Jeep Cherokee to New Castle for service. The staff is always helpful , friendly and knowledgeable and professional in every way I will always bring my Jeep Cherokee to New Castle for service. The staff is always helpful , friendly and knowledgeable and professional in every way. Thank you! More

Great service They are all a great bunch of people at Newcastle Chrysler. Always friendly and willing to go the extra mile to make sure you get great service. They are all a great bunch of people at Newcastle Chrysler. Always friendly and willing to go the extra mile to make sure you get great service. More

Failed inspection Brought my 2004 grand Cherokee in for inspection and axle seal replacement. Failed inspection do to rust underneath and nothing solid to weld to to re Brought my 2004 grand Cherokee in for inspection and axle seal replacement. Failed inspection do to rust underneath and nothing solid to weld to to repair it. The axle seal should not of been replaced. I should of been told it failed. My wife and I both feel that the $310 should be refunded to us. 8 traded it in on a 2016 Ram 250 tradesman. More

Recall Updates I received a recall notice in the mail so I called Newcastle Chrysler Dodge Jeep and scheduled the work to be done. I dropped the truck off and Eric c I received a recall notice in the mail so I called Newcastle Chrysler Dodge Jeep and scheduled the work to be done. I dropped the truck off and Eric called when it was complete. When I picked it up he told me they took care of another recall that I didn’t get a notification about. More

Nice place to do business Talented professional staff that’s extremely helpful and knowledgeable as well as attentive to your needs and concerns regarding your automobile. The Talented professional staff that’s extremely helpful and knowledgeable as well as attentive to your needs and concerns regarding your automobile. The dealership itself is clean and cheerful. More

Excellent I love this dealership, everyone is awesome to deal with and it shows they believe in top customer service, I would travel to use this dealership if I I love this dealership, everyone is awesome to deal with and it shows they believe in top customer service, I would travel to use this dealership if I had to More