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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
406 Reviews

406 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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January 27, 2022

Super friendly easy to work with and listen to what your needs or concerns are. More

by CMPINKHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
January 27, 2022

Prompt service, reasonable rates, friendly and courteous staff. What more could you ask for. The work performed on my vehicle was top notch. More

by tonyjl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Mitchell, Bruce Haines
January 26, 2022

Bruce and the team at Key are wonderful to work with and provide honest, fast, and accurate service More

by cabinstars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Only the best! Thanks for saying wonderful things!

January 26, 2022

I was not happy to learn the dealership had been sold but have to admit that my experience under new ownership has been excellent so far - timely responses, appropriate service, courteous staff. So far so go More

by psperry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

We have tried to Emulate Mr. Miller's Strong Cusotmer Skills since Day 1! Hopefully we can continue to grow and always provide you with the best!

January 26, 2022

Service team is great to work. Was consistently informed with my repairs and was done in the time that was advised More

by neal9659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks for the great words!!! We do appreciate it!

January 26, 2022

Totally on time and very polite to me. My questions were answered clearlyThe gentleman at the desk made sure I had a service sticker in my window so that I would know when to return! Thank you from a 20 yea More

by JBREMER1
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

Thanks so very much for the Great Review. We are not perfect but we try very hard. Glad you enjoyed it!

January 26, 2022

Best customer service I’ve received at any dealership! From my experience I felt welcomed there and they dealt with my car in a timely manner. More

by Jlynx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bourgoin, Erik Harvey
Jan 26, 2022 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

J- Thanks for saying kind words. It is important to us that you feel great about your visit!

January 26, 2022

Teally like sticking with the neighborhood dealershop. Itsthe best way to keep a new car new. More

by TeddyP5763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
January 23, 2019

always friendly, quick, get an appointment quickly Have purchased two Grand Cherokees. Feel I got a good deal. Service has been outstanding for the jeeps and have started bringing my other vehicle More

by milesgeisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Miller
January 21, 2019

Excellent Service Departmetn Eric, the parts and service manager was most helpful in resolving both issues for the used car we purchased. The dealership is very customer friendly More

by matthew.tabenken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brewer, Randall Miller
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