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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
406 Reviews

406 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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February 11, 2022

This is the best deal shop that I have ever had the pleasure to deal with. The service department is top notch. I would absolutely recommend this dealer to anyone. More

by M. Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil and Bob, Mitch Mitchell
February 11, 2022

The work was great there prices are very high they charge different labor rates for different things they do More

by gwaltz483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Larrabee
February 11, 2022

The staff is always kind and friendly and they all say hi when I'm the lobby while service is being done. More

by Kdesmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Mitchell, Dan Bourgoin
February 09, 2022

They were accommodating when I had to change the appointment at the last minute. When I arrived, they were ready. More

by crenyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
February 02, 2022

Excellent service, friendly and intelligent workers. Completed what they needed to do in a timely manner. More

by kelsiejusko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
January 28, 2022

Great job. Price as quoted and time as quoted spot on. Excellent serve and very nice people in service department. More

by waynechase49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 27, 2022

I am always pleased when they can squeeze me in without having an appointment. Friendly atmosphere. More

by APERKY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Perkins , Mitch Mitchell, Jaime Poulin, Steve "Hoaty" Houghton, Mike Halligan, Neal Larrabee, Dan Bourgoin
January 27, 2022

Still waiting on confirmation as to whether or not my windshield will be replaced. Very disappointing, not the best service experience. There has been no follow up on the windshield. More

by LEATON610
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mitch Mitchell
January 27, 2022

Did not have to wait long to set up an appointment for routine maintenance. Friendly staff and prompt service. WiFi available so I was able to handle work emails while waiting… More

by mainiacjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
January 27, 2022

They did a front end alignment, when I left it still didn’t feel right. Called and Neil got me right back in with in a couple hours, second try it was much better. More

by Itellya.mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal larrabee
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