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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center
Newcastle, ME
399 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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399 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center
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January 27, 2022
Still waiting on confirmation as to whether or not my windshield will be replaced. Very disappointing, not the best service experience. There has been no follow up on the windshield. windshield will be replaced. Very disappointing, not the best service experience. There has been no follow up on the windshield. More
by LEATON610
Verified CustomerEmployees Worked With
Mitch Mitchell
January 27, 2022
Did not have to wait long to set up an appointment for routine maintenance. Friendly staff and prompt service. WiFi available so I was able to handle work emails while waiting… routine maintenance. Friendly staff and prompt service. WiFi available so I was able to handle work emails while waiting… More
by mainiacjo
Employees Worked With
Mitch Mitchell
January 27, 2022
They did a front end alignment, when I left it still didn’t feel right. Called and Neil got me right back in with in a couple hours, second try it was much better. didn’t feel right. Called and Neil got me right back in with in a couple hours, second try it was much better. More
by Itellya.mb
Employees Worked With
Neal larrabee
January 27, 2022
Prompt service, reasonable rates, friendly and courteous staff. What more could you ask for. The work performed on my vehicle was top notch. staff. What more could you ask for. The work performed on my vehicle was top notch. More
by tonyjl3
January 26, 2022
I was not happy to learn the dealership had been sold but have to admit that my experience under new ownership has been excellent so far - timely responses, appropriate service, courteous staff. So far so go have to admit that my experience under new ownership has been excellent so far - timely responses, appropriate service, courteous staff. So far so good! More
by psperry0
Employees Worked With
Mitch Mitchell
January 26, 2022
Totally on time and very polite to me. My questions were answered clearlyThe gentleman at the desk made sure I had a service sticker in my window so that I would know when to return! Thank you from a 20 yea answered clearlyThe gentleman at the desk made sure I had a service sticker in my window so that I would know when to return! Thank you from a 20 year customer with Randy. More
by JBREMER1
Employees Worked With
Mitch Mitchell
January 26, 2022
Best customer service I’ve received at any dealership! From my experience I felt welcomed there and they dealt with my car in a timely manner. From my experience I felt welcomed there and they dealt with my car in a timely manner. More
by Jlynx
Employees Worked With
Dan Bourgoin, Erik Harvey
