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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
399 Reviews

399 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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February 12, 2022

Since this dealership has been sold to Key Chrysler it has had several different teams in the Service Dept. Now I would say they are on the right track. BOB the Service Mansger goes out of his way to ma More

by britchris39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
February 12, 2022

they were quick to get me in and fix my van but very hard to get a conversation the is clear for me to understand More

by tmclaughlin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
February 11, 2022

It’s nice to get my vehicle serviced in a timely manner, as well as loaner accommodations with advanced notice. They don’t inflate the rates as some dealerships do. They get it done right the first time. No More

by Sarahj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
February 11, 2022

This is the best deal shop that I have ever had the pleasure to deal with. The service department is top notch. I would absolutely recommend this dealer to anyone. More

by M. Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil and Bob, Mitch Mitchell
February 11, 2022

The work was great there prices are very high they charge different labor rates for different things they do More

by gwaltz483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Larrabee
February 11, 2022

The staff is always kind and friendly and they all say hi when I'm the lobby while service is being done. More

by Kdesmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Mitchell, Dan Bourgoin
February 09, 2022

They were accommodating when I had to change the appointment at the last minute. When I arrived, they were ready. More

by crenyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
February 02, 2022

Excellent service, friendly and intelligent workers. Completed what they needed to do in a timely manner. More

by kelsiejusko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
January 28, 2022

Great job. Price as quoted and time as quoted spot on. Excellent serve and very nice people in service department. More

by waynechase49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 27, 2022

I am always pleased when they can squeeze me in without having an appointment. Friendly atmosphere. More

by APERKY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Perkins , Mitch Mitchell, Jaime Poulin, Steve "Hoaty" Houghton, Mike Halligan, Neal Larrabee, Dan Bourgoin
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