Key Chrysler Dodge Jeep RAM of Newcastle - Service Center
Newcastle, ME
406 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center
Fantastic staff with great service. I was an emergency drive-in with a leaking water pump. Within 10 minutes they diagnosed the problem and gave me a loaner. Better yet, I had my truck I was an emergency drive-in with a leaking water pump. Within 10 minutes they diagnosed the problem and gave me a loaner. Better yet, I had my truck back within 3 hours! They are carrying on the legacy of Randy…always there for the customer. More
Not paying attention to my problem of engine and transmission overheating and charging me for fixing something on a truck with 8000 miles. Still not heard back transmission overheating and charging me for fixing something on a truck with 8000 miles. Still not heard back More
From Neal Larrabee in the service department to Mike Halligan in the parts department I always receive outstanding customer service. They always go above and beyond to assist me and make sure my service Halligan in the parts department I always receive outstanding customer service. They always go above and beyond to assist me and make sure my service exceeds my expectations. I've been a customer of Newcastle Dodge/Key Chrysler for over 30 years and can't imagine working with any other dealership. The entire team is top notch! More
Since this dealership has been sold to Key Chrysler it has had several different teams in the Service Dept. Now I would say they are on the right track. BOB the Service Mansger goes out of his way to ma has had several different teams in the Service Dept. Now I would say they are on the right track. BOB the Service Mansger goes out of his way to make his Customer happy. More
It’s nice to get my vehicle serviced in a timely manner, as well as loaner accommodations with advanced notice. They don’t inflate the rates as some dealerships do. They get it done right the first time. No as well as loaner accommodations with advanced notice. They don’t inflate the rates as some dealerships do. They get it done right the first time. No guessing. I don’t mind paying a little more for the quality & convenience that makes my life a bit easier. More