Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Very friendly folks very helpful must say do miss no donuts & coffee haha & everyone loved my dog!!!! donuts & coffee haha & everyone loved my dog!!!! More

Overpriced (e. g., $70+ oil change); what I was told would take a few hours took a week because the work was not done right or road tested; I was left without a loan g., $70+ oil change); what I was told would take a few hours took a week because the work was not done right or road tested; I was left without a loaner for the weekend; no follow up call; car was left unwashed despite mentioning same after their first attempt at repair. Though, I gotta say the people were “nice”. More

Easy and fast appointments. Fixed right the first time. Friendly and knowledgeable service people. Professional in every way. Fixed right the first time. Friendly and knowledgeable service people. Professional in every way. More

They were ready when I arrived and serviced my truck quickly. Very pleased with the experience quickly. Very pleased with the experience More

Lack of communication, service was sub standard. i had to call and ask for first service, loaner was not ready and vehicle exchange after service was poor. Billed, but was corrected. Car was not c i had to call and ask for first service, loaner was not ready and vehicle exchange after service was poor. Billed, but was corrected. Car was not cleaned before returning it to me More

Went in yesterday realizing my inspection sticker was way overdue for a new one….. oops!!! Neil and Mitch did a great job getting me in for an inspection. After a quick inspection and some new wipers I was o overdue for a new one….. oops!!! Neil and Mitch did a great job getting me in for an inspection. After a quick inspection and some new wipers I was on my way. Another great visit!!! More

Neal, Mitch and the entire service department are amazing! Outstanding customer service with every visit! amazing! Outstanding customer service with every visit! More

Did an excellent job . Working with Chrysler on a warranty issue to help get resolved. Working with Chrysler on a warranty issue to help get resolved. More

Service department is unbelievable! !! Continue to serve all of my needs. Neil and his staff do a wonderful job. !! Continue to serve all of my needs. Neil and his staff do a wonderful job. More

Always great service very easy to work with . They keep us updated and make sure we have what we need done. They keep us updated and make sure we have what we need done. More