Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Easy to schedule. Prompt, thorough and friendly service. A pleasure to bring my jeep here. Prompt, thorough and friendly service. A pleasure to bring my jeep here. More

Service was excellent! Very thorough - friendly helpful people. Wait time was longer than anticipated but the magazines were welcome, Thank you! Very thorough - friendly helpful people. Wait time was longer than anticipated but the magazines were welcome, Thank you! More

Always well taken care of! Thank you Service for great service and taking good care of my truck! Thank you Service for great service and taking good care of my truck! More

Very friendly folks very helpful must say do miss no donuts & coffee haha & everyone loved my dog!!!! donuts & coffee haha & everyone loved my dog!!!! More

Overpriced (e. g., $70+ oil change); what I was told would take a few hours took a week because the work was not done right or road tested; I was left without a loan g., $70+ oil change); what I was told would take a few hours took a week because the work was not done right or road tested; I was left without a loaner for the weekend; no follow up call; car was left unwashed despite mentioning same after their first attempt at repair. Though, I gotta say the people were “nice”. More

Easy and fast appointments. Fixed right the first time. Friendly and knowledgeable service people. Professional in every way. Fixed right the first time. Friendly and knowledgeable service people. Professional in every way. More

They were ready when I arrived and serviced my truck quickly. Very pleased with the experience quickly. Very pleased with the experience More

Lack of communication, service was sub standard. i had to call and ask for first service, loaner was not ready and vehicle exchange after service was poor. Billed, but was corrected. Car was not c i had to call and ask for first service, loaner was not ready and vehicle exchange after service was poor. Billed, but was corrected. Car was not cleaned before returning it to me More

Went in yesterday realizing my inspection sticker was way overdue for a new one….. oops!!! Neil and Mitch did a great job getting me in for an inspection. After a quick inspection and some new wipers I was o overdue for a new one….. oops!!! Neil and Mitch did a great job getting me in for an inspection. After a quick inspection and some new wipers I was on my way. Another great visit!!! More

Neal, Mitch and the entire service department are amazing! Outstanding customer service with every visit! amazing! Outstanding customer service with every visit! More