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Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Newcastle, ME

4.1
406 Reviews

406 Reviews of Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

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July 08, 2022

all went well,just inspections,tires. expect to return for more tires in the fall. More

by pjohns0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell, Bob Mortimer
July 07, 2022

Great service and clean, welcoming waiting area. Always prompt with service and let us know ahead of time if there will be a delay More

by Mike&Lorna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell, Bob Mortimer
July 07, 2022

It was just an oil change and tire rotation but they were great! Friendly, fast, and coffee and wifi so I could work while I waited. More

by desireescorcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell, Kyle Frank, Bob Mortimer
July 05, 2022

I had an emissions problem that I believed was or should be covered by either the vehicle warranty or my extended warranty. Though both denied coverage Mitch and his crew fought for coverage and somehow th More

by jwgalfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
July 05, 2022

Upon arriving I was told that the process would take 30 to40 minutes to complete. Imagine my surprise when only after approximately 20 minutes I was informed that my vehicle was ready. I was even shown a More

by Sominius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer
July 03, 2022

Even though we are having serious issues with our new vehicle, the service department has been doing their best. More

by verneyperelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil, Bruce Haines, Mitch Mitchell, Bob Mortimer
June 30, 2022

Appointment was on time & employees were respectful! ! Service provided was exactly what I requested!! Clean waiting room with beverages available. More

by cwright13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell, Bob Mortimer
June 29, 2022

We appreciate the loaner car while my wagoneer was getting an oil change. Thank you to Kyle for helping us buy our wrangler! We love it! More

by R. Peters Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Frank
June 27, 2022

They have always been there when I needed them. I've only bought my vehicles from them from the first until now. I find them kind and helpful. More

by Sharon Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell, Bob Mortimer
June 23, 2022

Mike was great! So knowledgeable and kept me in the loop while ordering my Jeep. I’m loving my new Jeep Wrangler! More

by mercedesschweighauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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