Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

all went well,just inspections,tires. expect to return for more tires in the fall. expect to return for more tires in the fall. More

Great service and clean, welcoming waiting area. Always prompt with service and let us know ahead of time if there will be a delay Always prompt with service and let us know ahead of time if there will be a delay More

It was just an oil change and tire rotation but they were great! Friendly, fast, and coffee and wifi so I could work while I waited. great! Friendly, fast, and coffee and wifi so I could work while I waited. More

I had an emissions problem that I believed was or should be covered by either the vehicle warranty or my extended warranty. Though both denied coverage Mitch and his crew fought for coverage and somehow th be covered by either the vehicle warranty or my extended warranty. Though both denied coverage Mitch and his crew fought for coverage and somehow they prevailed. Wonderful people. More

Upon arriving I was told that the process would take 30 to40 minutes to complete. Imagine my surprise when only after approximately 20 minutes I was informed that my vehicle was ready. I was even shown a to40 minutes to complete. Imagine my surprise when only after approximately 20 minutes I was informed that my vehicle was ready. I was even shown a printout of the services that had been done. So I was on my merry way only about 25 to 30 minutes. Great service and great location to get done what your vehicle needs! Key Chrysler you're OKAY! More

Even though we are having serious issues with our new vehicle, the service department has been doing their best. vehicle, the service department has been doing their best. More

Appointment was on time & employees were respectful! ! Service provided was exactly what I requested!! Clean waiting room with beverages available. ! Service provided was exactly what I requested!! Clean waiting room with beverages available. More

We appreciate the loaner car while my wagoneer was getting an oil change. Thank you to Kyle for helping us buy our wrangler! We love it! getting an oil change. Thank you to Kyle for helping us buy our wrangler! We love it! More

They have always been there when I needed them. I've only bought my vehicles from them from the first until now. I find them kind and helpful. I've only bought my vehicles from them from the first until now. I find them kind and helpful. More

Mike was great! So knowledgeable and kept me in the loop while ordering my Jeep. I’m loving my new Jeep Wrangler! So knowledgeable and kept me in the loop while ordering my Jeep. I’m loving my new Jeep Wrangler! More