Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

Had a humming in my engine and the service team took care of it quickly and efficiently. We had a misunderstanding about a loaner car but they more than made up for it with their ability to make quick work o of it quickly and efficiently. We had a misunderstanding about a loaner car but they more than made up for it with their ability to make quick work of my noise problem. I was out of there in less than an hour. More

Love this dealership! Neil is an excellent service manager. He is professional and courteous. I am looking forward to having my gladiator serviced at this dealership. Neil is an excellent service manager. He is professional and courteous. I am looking forward to having my gladiator serviced at this dealership. More

They where very helpful in finding me a spare key and then did a safety check and found a bad universe joint and front brake problems and fixed all of it in a timely manner and at a fair price. then did a safety check and found a bad universe joint and front brake problems and fixed all of it in a timely manner and at a fair price. More

all went well,just inspections,tires. expect to return for more tires in the fall. expect to return for more tires in the fall. More

Great service and clean, welcoming waiting area. Always prompt with service and let us know ahead of time if there will be a delay Always prompt with service and let us know ahead of time if there will be a delay More

It was just an oil change and tire rotation but they were great! Friendly, fast, and coffee and wifi so I could work while I waited. great! Friendly, fast, and coffee and wifi so I could work while I waited. More

I had an emissions problem that I believed was or should be covered by either the vehicle warranty or my extended warranty. Though both denied coverage Mitch and his crew fought for coverage and somehow th be covered by either the vehicle warranty or my extended warranty. Though both denied coverage Mitch and his crew fought for coverage and somehow they prevailed. Wonderful people. More

Upon arriving I was told that the process would take 30 to40 minutes to complete. Imagine my surprise when only after approximately 20 minutes I was informed that my vehicle was ready. I was even shown a to40 minutes to complete. Imagine my surprise when only after approximately 20 minutes I was informed that my vehicle was ready. I was even shown a printout of the services that had been done. So I was on my merry way only about 25 to 30 minutes. Great service and great location to get done what your vehicle needs! Key Chrysler you're OKAY! More

Even though we are having serious issues with our new vehicle, the service department has been doing their best. vehicle, the service department has been doing their best. More

Appointment was on time & employees were respectful! ! Service provided was exactly what I requested!! Clean waiting room with beverages available. ! Service provided was exactly what I requested!! Clean waiting room with beverages available. More