Key Chrysler Dodge Jeep RAM of Newcastle - Service Center

I bought both of our vehicles there and every time I go there they ask me if they have ever worked on the vehicle before… they don’t know me. I paid cash for a new diesel Rubicon there,they still don’t kno there they ask me if they have ever worked on the vehicle before… they don’t know me. I paid cash for a new diesel Rubicon there,they still don’t know me… go in the showroom and no one greets you and no one helps you… they just look at me like a stranger… the atmosphere and moral at the dealership is non existent. I don’t like going there. Even the salesman that I bought the new keep for cash doesn’t say hi or can I help you. They suck More

They did a good job but my inspection sticker was not changed or updated!!! I really need a new inspection sticker! changed or updated!!! I really need a new inspection sticker! More

Since our purchase of our used car from you folks, the very helpful maintenance and other servicing has been outstanding! Please keep it up. very helpful maintenance and other servicing has been outstanding! Please keep it up. More

All was great! Good communications. Very satisfied. Highly recommended for all service, sales and parts needs. Good communications. Very satisfied. Highly recommended for all service, sales and parts needs. More

They are a very helpful team and made the process easy and painless. Both Mikes were very helpful and painless. Both Mikes were very helpful More

Great service. ..very personable staff...great experience. We will be taking our RAM and Jeep there in the future for servicing. ..very personable staff...great experience. We will be taking our RAM and Jeep there in the future for servicing. More

Very nice staff. Work hard to make appointments as timely as possible to fit your schedule. Work hard to make appointments as timely as possible to fit your schedule. More

my new jeeps brakes failed inspection despite being a yr old. Erik Harvey and Park Clegg listened to my concerns compassionately and agreed to take a deeper dive and discovered a mechanical issue and gave old. Erik Harvey and Park Clegg listened to my concerns compassionately and agreed to take a deeper dive and discovered a mechanical issue and gave amazing customer service above and beyond . More

Outstanding service! Friendly staff. Clean show room. All around great experience. Highly recommend them for all your service needs. Friendly staff. Clean show room. All around great experience. Highly recommend them for all your service needs. More

The dealer is always professional, kind, courteous, and more. They do a great job of communications whenever I have service needs. more. They do a great job of communications whenever I have service needs. More