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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
598 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 598 reviews
April 22, 2018
Dependable and caring Great folks, the personal touch. Good advice, reliable service. Love them! They pay careful attention to timing, offer loaners if you need it, and p Great folks, the personal touch. Good advice, reliable service. Love them! They pay careful attention to timing, offer loaners if you need it, and provide warmth and comfort if you wait. More
by KARENLILLIPAX
Verified CustomerEmployees Worked With
Heather and Eric are like family! Great folks!
April 22, 2018
Rewire fuel pump I took it in. They told me right off the bat the trucks fuel lines were crimped(brand new!) and it wouldnt run. I said i need the fuel pump to work! $ I took it in. They told me right off the bat the trucks fuel lines were crimped(brand new!) and it wouldnt run. I said i need the fuel pump to work! $350 later they fixed the wiring. Guess what ? It runs and has never run better! Milage has increased to boot! So for their mechanic to state that it wouldnt run is ridiculous! As for the price i think i was taken on that well. It shouldnt have taken 3.5 hrs to rewire something that was already there. The tank had been dropped 4 times so all hoses and so on had already been broke free. “Flat rate”. The definition of that is “the fleecing of the consumer”. Its bullcrap and i wont be bringing my truck back there!!!!!! More
by CHIEFBRODY77
Employees Worked With
April 22, 2018
Best service ever This dealership will go the extra mile to satisfy their customers. A dealership you can trust. Don’t try to over sell you. Can’t say enough good thin This dealership will go the extra mile to satisfy their customers. A dealership you can trust. Don’t try to over sell you. Can’t say enough good things about them. More
by billmaloney5
Employees Worked With
Other Employees :
All three customer service representatives , Randall Miller
April 22, 2018
Vehicle sale (multiple), service, and repair work. I don’t write reviews, but I feel compelled to do so because I’ve had nothing but good experiences here. I bring all of my business here, even if the I don’t write reviews, but I feel compelled to do so because I’ve had nothing but good experiences here. I bring all of my business here, even if the vehicle isn’t a Chrysler, Dodge, or Jeep because I’m very particular about who works on them. I have always had a pleasant experience, the staff is friendly and professional, the work is top notch, and when I get the bill I am never shocked by it (which is a new experience for me, as far as dealerships go). I would highly recommend More
by Williamflynn
Employees Worked With
Eric, Shelby, and Heather, Randall Miller, Tim Riley
April 22, 2018
The best dealership that I have gone to!! A number 10 Randy Miller goes above and beyond to me. He got me the jeep I needed for my job he has always been there for me. Mike elwell is the best A number 10 Randy Miller goes above and beyond to me. He got me the jeep I needed for my job he has always been there for me. Mike elwell is the best sales person I have ever had he also goes above and beyond they are a great team at Newcastle we have bought 17 vehicles there I would never go any other place. More
by joanneperkins
April 22, 2018
Excellent staff, including management. I never have any worries when I bring my Jeep to be serviced here! Staff is great, especially Eric!! Randy is also fantastic!!! He really knows how to I never have any worries when I bring my Jeep to be serviced here! Staff is great, especially Eric!! Randy is also fantastic!!! He really knows how to take care of his customers! More
by schlander8
Employees Worked With
Randall Miller
April 22, 2018
Priority without question We arrived on a Friday without an appointment with a "dead" vehicle and within hours we were on way. The staff and technician handled our unique probl We arrived on a Friday without an appointment with a "dead" vehicle and within hours we were on way. The staff and technician handled our unique problem quickly and without question. More
by T TUGEND
Employees Worked With
T J
March 24, 2018
AWESOME EXPERIENCE!!!!! Very knowledgeable and helpful. Great place to do business! Sales person has a great personality and sense of humor. Made buying the vehicle less inti Very knowledgeable and helpful. Great place to do business! Sales person has a great personality and sense of humor. Made buying the vehicle less intimidating. More
by Jen0322
Employees Worked With
Angie Rose
March 23, 2018
2015 Chevrolet 2500 HD LTZ I was greeted by Coty with enthusiasm and ready to help with any of my needs . He put me into a great vehicle and I am very happy with his service. I was greeted by Coty with enthusiasm and ready to help with any of my needs . He put me into a great vehicle and I am very happy with his service. More
by Pjass59
Employees Worked With
Coty Tompkins
March 15, 2018
Hometown Feeling I stopped by the Newcastle Chrysler Dodge Jeep Ram on a whim last Saturday. I had no intentions of purchasing a vehicle at this time, but I knew that I stopped by the Newcastle Chrysler Dodge Jeep Ram on a whim last Saturday. I had no intentions of purchasing a vehicle at this time, but I knew that I would be buying a vehicle in the future. I sat down with Mitch Mitchell and it was history from there. I am a new owner of a 2018 Jeep Compass Sport! This was one of the most relaxing experiences purchasing a car that I have ever had. Mitch was very friendly, a low-key kind of guy and he let me do most of the talking. As I was trying out the jeep, Mitch was running some numbers after telling him what I would be comfortable with and before I knew it I was signing on the dotted lines! My daughter shared this experience with me and she felt the same way that I did. Everyone was so friendly and inviting that she mentioned to Randy, the owner, that she may have to purchase her next vehicle there. What impressed us the most was how this dealership gives back to the community with offering barbecues for their customers and fundraisers that we can also be a part of...a win, win situation! Thank you, Mitch and Newcastle Chrysler Dodge Jeep Ram for being a part of our lives! More
by Cindi Staples
Employees Worked With
Mitch Mitchell
