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Key Chrysler Dodge Jeep RAM of Newcastle

Newcastle, ME

4.3
595 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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573 US-1

Newcastle, ME

04553

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Showing 595 reviews

April 24, 2018

Top notch service! Excellent service. Great communication. Very community oriented. Called my jeep by name which I love. Comfortable waiting area. Happy they provide loa More

by pinky0624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brewer Heather Brewer. , Randall Miller
April 24, 2018

Misled at time of purchase The people were nice, but at the time of purchase my salesman and service center manager talked up an optional lifetime warranty that I could buy with More

by pgpg
Recommend Dealer
No
Employees Worked With
Michael Danforth, Randall Miller
Apr 25, 2018 -

Key Chrysler Dodge Jeep RAM of Newcastle responded

We are very sorry about the confusion around this, and I thank you for your feedback. I will have Randy Miller give you a call today.

April 23, 2018

Excellent! The best part about my experience is always the friendly staff - especially heather and Eric. In addition to the friendly staff, explanations are alw More

by pamelajsperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather - she is wonderful!!!
April 23, 2018

Money grabbing Sales staff is insanely polite, service staff has their heads clear up their xxxxx. So far we’ve had 2 visits to the garage, just checkups for warrant More

by jus10.grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Just Service
April 23, 2018

Best place ever to do business with! The sales team is always awesome! My sales consultant Mike Elwell was awesome. I came in with no appointment today and Shelby got me right in and t More

by m.ramguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Amazing Service Department!! These guys know what they are doing!! Great service that is knowledgable, fast, and thorough. I wouldn't go anywhere else as I am 110% satisfied in al More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Eric, Shelby, and Rebecca
April 22, 2018

First Class Service in a Family Atmosphere The folks at Newcastle Chrysler Dodge Jeep Ram are the most welcoming, helpful and skilled vehicle dealership I have experienced in almost 6 decades o More

by gbuhyoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Brewer, Randall Miller
April 22, 2018

Dependable and caring Great folks, the personal touch. Good advice, reliable service. Love them! They pay careful attention to timing, offer loaners if you need it, and p More

by KARENLILLIPAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and Eric are like family! Great folks!
April 22, 2018

Rewire fuel pump I took it in. They told me right off the bat the trucks fuel lines were crimped(brand new!) and it wouldnt run. I said i need the fuel pump to work! $ More

by CHIEFBRODY77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Elwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2018

Best service ever This dealership will go the extra mile to satisfy their customers. A dealership you can trust. Don’t try to over sell you. Can’t say enough good thin More

by billmaloney5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All three customer service representatives , Randall Miller