Key Chrysler Dodge Jeep RAM of Newcastle

Superb customer service! I very much appreciate the attention to detail and emphasis on clear expectation and communication that Randy has exhibited in every interaction I hav I very much appreciate the attention to detail and emphasis on clear expectation and communication that Randy has exhibited in every interaction I have had with him. It is by far the best I have ever experienced in my dealings with all business owners. More

Excellent customer service Always have had great experiences when dealing with these folks. Would go back myself and would recommend them to others. Looking forward and hoping t Always have had great experiences when dealing with these folks. Would go back myself and would recommend them to others. Looking forward and hoping they will treat just as well in sales as I will be in the market then More

Great staff, wonderful phone support! These guys always have a smile for you, make sure you know when you need to come in for service, and can deal with those occasional surprise visits wi These guys always have a smile for you, make sure you know when you need to come in for service, and can deal with those occasional surprise visits without any issues. More

Good service Brakes on car are great. Survice is always nice an prompt. Also trustworthy employees. Convenient location to get car worked on. Always pleased with w Brakes on car are great. Survice is always nice an prompt. Also trustworthy employees. Convenient location to get car worked on. Always pleased with work. More

Well run service department with friendly people. Our Durango is 20 years old and the folks at Newcastle have kept it running well for years, we wouldn't take it anywhere else. Our Durango is 20 years old and the folks at Newcastle have kept it running well for years, we wouldn't take it anywhere else. More

Great service I recently took my vehicle in for routine service; oil change and tire rotation. While my schedule is very busy, and I need my vehicle, I was able t I recently took my vehicle in for routine service; oil change and tire rotation. While my schedule is very busy, and I need my vehicle, I was able to schedule my appointment for a time in which I would wait for it to be done. I was told it would take an hour to do, and it was exactly an hour wait. Perfect timing. More

Absolutely excellent Extremely friendly and honest. Works hard to accommodate your needs and wants. Willing to give you time and energy with finding the right cost and v Extremely friendly and honest. Works hard to accommodate your needs and wants. Willing to give you time and energy with finding the right cost and vehicle More

Awesome salesmen and very interactive owner The dealer ship worked very hard for me to get the car that worked into my budget. Came back and took care of some extras and have been treated great! The dealer ship worked very hard for me to get the car that worked into my budget. Came back and took care of some extras and have been treated great! More

Great personalized service My son recommended Newcastle and I am glad he did! It was so nice to have Mr. Miller's personalized service. He made sure an old lady like me had an My son recommended Newcastle and I am glad he did! It was so nice to have Mr. Miller's personalized service. He made sure an old lady like me had an opportunity to try a couple different cars in the comfort of my own home and neighborhood. He even arranged an associate who came to my house to help complete the transaction. Everyone was so nice! More

Treated like I was the most important customer! Love the way I was treated! My son and I stopped by to check out a car we saw online. We were greated promptly but the sales man was not pushy! He let Love the way I was treated! My son and I stopped by to check out a car we saw online. We were greated promptly but the sales man was not pushy! He let us test drive the car and let us take our time. We had the car for over an hour! I returned the next day to buy the car. I was treated like I was the most important customer they’ve had all week! All over a used car. They even filled up the gas tank for us! And I love the windshield washer fluid program they have. I will definitely be visiting when the time comes for to buy another vehicle! Thanks again!!! More