Key Chrysler Dodge Jeep RAM of Newcastle

Service 20 plus years of experience with this dealer’s sales, service and owner have been 5 plus. They have kept my high mileage vehicles reliable. 65 years d 20 plus years of experience with this dealer’s sales, service and owner have been 5 plus. They have kept my high mileage vehicles reliable. 65 years dealing with dealers in multiple states and manufacturers, domestic and foreign, this dealership is the best by far. More

They make it easy The people working for Newcastle Chrysler are awesome. Amazing, fast service, also done very well. They know hat they're doing and clearly take a lot The people working for Newcastle Chrysler are awesome. Amazing, fast service, also done very well. They know hat they're doing and clearly take a lot of pride in getting your vehicle taken care of. Top notch customer service, very pleased with the work performed as well. More

New service customer I previously rented from Newcastle Chrysler with a positive experience. This was the first time I got a vehicle serviced there. I have a Mercedes Spri I previously rented from Newcastle Chrysler with a positive experience. This was the first time I got a vehicle serviced there. I have a Mercedes Sprinter camper (Pleasure-Way Plateau). I was impressed with the knowledge and experience of the service manager. My only disappointment was that they didn’t have a fuel filter available after making an appointment over a week in advance. Rebecca told me they were unable to change it because of different types are available. Maybe they received the wrong one, but she assured me it could wait until the next service. My father was in the auto service business so my standards are pretty high, but I felt Newcastle Chrysler was very competent with excellent customer service. I will go to them again if I need service when in Maine. Plus, the loaner car was a huge asset with my busy schedule. This company is very supportive of community activities. A true good neighbor. More

Ram Service Door to door pickup and delivery allows me to continue running my business while caring for my vehicle's requirements. Thanks You Randy and Team! Door to door pickup and delivery allows me to continue running my business while caring for my vehicle's requirements. Thanks You Randy and Team! More

Great to work with I have gotten 3 RAMS off them in the last two months. They have been great to deal with as well as quick to respond. Two were bought off the lot and I have gotten 3 RAMS off them in the last two months. They have been great to deal with as well as quick to respond. Two were bought off the lot and one was a special order. And their prices on aftermarket parts are tough to beat. More

Transmission slipping My Jeep was overheating at only 70 mph, and felt like it was not shifting into next gear, its an automatic . After about a 30 minute wait, was told My Jeep was overheating at only 70 mph, and felt like it was not shifting into next gear, its an automatic . After about a 30 minute wait, was told the trans mission was completely gone! Thankfully was still covered under warranty. Used Loaner for a little over a week. Never realized how bad the jeep was running til after it was repaired!! More

Excellent service and a loaner when needed. "Is this repair needed right now?" I ask. They explain clearly what rhe repair is for and if it can wait. And will take you out and show it to you. "Is this repair needed right now?" I ask. They explain clearly what rhe repair is for and if it can wait. And will take you out and show it to you. More

Service Call to set up appointment service manger was excellent as usually got me in the day I wanted and gave me car to used had oil change and new tires . Call to set up appointment service manger was excellent as usually got me in the day I wanted and gave me car to used had oil change and new tires . Also he had techs check anything found. A problem fix . Best In Slate 5 Star Service they have taken care of car since we brought it . They are just 👍 More

Best dealership around We have had our Jeep serviced at Newcastle for the last 6 years. Hands down the best customer service I have ever experienced!! Eric, Heather and all We have had our Jeep serviced at Newcastle for the last 6 years. Hands down the best customer service I have ever experienced!! Eric, Heather and all of the staff have been amazing! We love it so much that we continue to go there for service even though we moved 2 hours away. More

Super attentive We tried out three jeep Cherokee models over a period of about two weeks until we found the one we liked/wanted. Randy Miller was so very helpful, an We tried out three jeep Cherokee models over a period of about two weeks until we found the one we liked/wanted. Randy Miller was so very helpful, answering questions, offering information., spending all the time we needed to make a decision. Thank you, Randy. More