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Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
589 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 589 reviews
Verified Customer
February 27, 2022
Very good to work with, always a pleasure to do business with.. start to finish with.. start to finish More
by DUMPMEDIC
Employees Worked With
Other Employees :
Jaime Poulin, Steve "Hoaty" Houghton, Bruce Haines, Mike Halligan, Neal Larrabee
February 25, 2022
Fantastic staff with great service. I was an emergency drive-in with a leaking water pump. Within 10 minutes they diagnosed the problem and gave me a loaner. Better yet, I had my truck I was an emergency drive-in with a leaking water pump. Within 10 minutes they diagnosed the problem and gave me a loaner. Better yet, I had my truck back within 3 hours! They are carrying on the legacy of Randy…always there for the customer. More
by lcrbjc@tidewater.net
Employees Worked With
Other Employees :
Since I did not get their names...all get 5 stars, Mitch Mitchell, Jaime Poulin, Steve "Hoaty" Houghton, Mike Halligan, Neal Larrabee
February 15, 2022
Not paying attention to my problem of engine and transmission overheating and charging me for fixing something on a truck with 8000 miles. Still not heard back transmission overheating and charging me for fixing something on a truck with 8000 miles. Still not heard back More
by CJPERREAULT
Employees Worked With
Mitch Mitchell
February 15, 2022
From Neal Larrabee in the service department to Mike Halligan in the parts department I always receive outstanding customer service. They always go above and beyond to assist me and make sure my service Halligan in the parts department I always receive outstanding customer service. They always go above and beyond to assist me and make sure my service exceeds my expectations. I've been a customer of Newcastle Dodge/Key Chrysler for over 30 years and can't imagine working with any other dealership. The entire team is top notch! More
by Ann
Employees Worked With
Neal Larrabee Mike Halligan Andrea Hassenfus, Mitch Mitchell
