Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Key Chrysler Dodge Jeep RAM of Newcastle

Newcastle, ME

Overview
Employees
Reviews
Vehicles
4.3
601 Reviews
Key Chrysler Dodge Jeep RAM of Newcastle is a proud member of the Key Auto Group. If we don't have your ideal ride on the ground in Newcastle, don't worry. If there's a new vehicle at any of Key Auto Group's three Stellantis dealerships in New Hampshire or a used model at any of the growing number of Key Auto Group dealerships across the U.S. that you're interested in, we can transport it to Newcastle.
Contact Dealership
View Awards

573 US-1

Newcastle, ME

04553

Directions

By Type

Showing 601 reviews

July 24, 2022

our entire experience was fun and inforative [no spellcheck]will be back soon everyone was really nice and helpfull More

by rkimball0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mike calahan 5-stars, Bruce Haines
Report | Print
July 23, 2022

Vehicle wasn’t done when on the day they claimed, rued service department for the most part More

by jfaria0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
July 21, 2022

It is always a real pleasure to deal with a competent, friendly dealership in Midcoast Maine. More

by paviehweg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell, Bob Mortimer
Report | Print
July 21, 2022

Fast friendly service great location great crew. Always more then willing to help with any needs More

by Park.clegg.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell
Report | Print
July 21, 2022

Quick getting an appointment date and time, fast service. Service desk was prompt, knowledgeable and the complimentary drinks are great. More

by John R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer
Report | Print
Jul 21, 2022 -

John R responded

Keep up the great work!!!

July 21, 2022

It's convenient. They do a great job. They loan you a vehicle on oil change day at no charge. More

by Jannan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell, Kyle "Doug" Dougneck
Report | Print
July 17, 2022

Did not fix problem. Noise and vibration persists. Xcx xcx xcx xxx xxx xxx xxx However, I returned 2 weeks later and they correctly diagnosed the problem and fixed it More

by mabair7577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Mitchell, Bob Mortimer
Report | Print
Jul 17, 2022 -

mabair7577 responded

Failed to diagnose problem correctly or failed to correct the problem. However, I returned to the dealership 2 weeks later explaining that I still had the problem and they diagnosed it correctly and fixed it at their expense. Now, I rate them as great customer service and work

Jul 25, 2022 -

mabair7577 responded

Great customer service and work.

July 16, 2022

My entire experience from inquiry to completed sale was quick and efficient . Would definitely recommend to family and friends. More

by suesiatras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Elwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service on phone during initial inquiry. Great telephone presence and knowledge!, Bruce Haines, Kyle Frank
Report | Print
July 15, 2022

Fast service, nice clean waiting area. This was a routine service so I was in and out within 45 minutes. Thankfully no surprises! More

by missmingandme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mortimer
Report | Print
July 13, 2022

I brought my Jeep in for its oil change, they were quick and efficient and got me out in record time! I love the Jeep Wave program. More

by LEATON610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Mitchell, Bob Mortimer
Report | Print
1
...
27
28
29
...
61