Key Chrysler Dodge Jeep RAM of Newcastle

The dealer is always professional, kind, courteous, and more. They do a great job of communications whenever I have service needs. more. They do a great job of communications whenever I have service needs. More

These guys accommodated my needs perfectly. I started at the ford dealer on a used jeep and decided I wanted new. They gave me a great deal and were very professional. Mike went over everything I started at the ford dealer on a used jeep and decided I wanted new. They gave me a great deal and were very professional. Mike went over everything on the Jeep and made sure I know how to operate all the options! More

Sales department is great, and serve is great. Always ready to help. Very friendly and Courteous Always ready to help. Very friendly and Courteous More

Everyone was very helpfulful ,I would highly recommend and would buy another vehicle from them and would buy another vehicle from them More

My wife and l were treated professionally and with courtesy during the whole process of financing . No pressure , just good service. We both would recommend. courtesy during the whole process of financing . No pressure , just good service. We both would recommend. More

Service people very nice but a little disappointed in the worker. A scratch in me steering wheel cover and grease on my carpet. worker. A scratch in me steering wheel cover and grease on my carpet. More

I've known this shop for the last 15+ years when it was under different ownership. The new owners are a corporation that owns many other dealerships. There is no longer any sense of doing business with an under different ownership. The new owners are a corporation that owns many other dealerships. There is no longer any sense of doing business with an individual, and you're just another number. The finance manager (with 20 odd years at this dealership) made more mistakes on the paperwork, tried to not give the agreed warranty, wrong interest rate, extra fees, etc. Generally nice people, but too sneaky for me to deal with again. More

We bought from you folks b4 you were Key & have always been happy. Miss….. Randy been happy. Miss….. Randy More

I went to Jeep because my car had died at the car wash in town and asked them to replace my battery as well as patch my rear tire that was loosing air. The mechanic stated that the battery did not need to town and asked them to replace my battery as well as patch my rear tire that was loosing air. The mechanic stated that the battery did not need to be replace since it sat and started back up. After the jeep sat for a little bit it was dead again. My neighbor connected it to a meter and I was completely dead. What a nightmare. More

This is my favorite dealership. I travel 45 mins to get my service done. We have bought multiple vehicles from here and we get 100% satisfactory customer service and no B.S. every t I travel 45 mins to get my service done. We have bought multiple vehicles from here and we get 100% satisfactory customer service and no B.S. every time. Each time I get service, it’s quick & painless. Friendly staff. More