
Key Chrysler Dodge Jeep RAM of Newcastle
Newcastle, ME
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The process was good. The vehicle itself was detailed but not well...there was still dirt under the backseat. Also after getting home I found that the fog light bulbs were The vehicle itself was detailed but not well...there was still dirt under the backseat. Also after getting home I found that the fog light bulbs were hanging and had melted the bulb housing. Guessing the bulbs were changed and never installed correctly in the housing. I had to buy new fog light housings. I will also say that the two rear tires really were not in spectacle but I knew they weren't great...just question whether there should have been a new sticker on it. Sales and finance guys were great to deal with. More
They are understaffed, only one mechanic actually knows what he's doing and we've had to replace the same part in our 2022 truck three times in the past year. Overall awful, the three trucks we bought in t what he's doing and we've had to replace the same part in our 2022 truck three times in the past year. Overall awful, the three trucks we bought in the last 14 months are not Dodge (we have 1 Chevy and 2 GMC) purely because of our awful experience at this dealership since Randy Miller sold it we will not be buying anymore Dodge More
Very friendly and professional. Excellent to work with. Very happy with the way I was treated Excellent to work with. Very happy with the way I was treated More
Amazing. Very communicative. Excellent service and friendly characters Very flexible and responsive, fantastic customer service Very communicative. Excellent service and friendly characters Very flexible and responsive, fantastic customer service More
I feel that every time I have my car serviced for something, something else is broken. I've had my car in there several times for one complaint & not once was it test driven but other 'things' needed something, something else is broken. I've had my car in there several times for one complaint & not once was it test driven but other 'things' needed to be replaced which never corrected the initial problem until I decided to replace all 4 tires. Now after a recent inspection, I now have a rubbing situation that I have to wait to have money to get it taken care of. More
Have dealt with them for many years. always with Mike Elwell..awesome service!! No complaints at all from me! always with Mike Elwell..awesome service!! No complaints at all from me! More