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Key Chevrolet

Middletown, CT

Overview
Employees
Reviews
Vehicles
4.5
443 Reviews
Key Chevrolet in Middletown wants to personally thank you for visiting Key Chevrolet, for your nicer, newer car. Key Chevrolet pledges to provide solutions and work hard to provide our customers exactly what they need at a price they can afford. Our staff is specifically educated to be solution providers, not salespeople, and you'll find friendly, respectful folks here ready to listen to your needs and provide the solutions to make your life easier. And once you have your nicer, newer car, we pledge to help keep your vehicle safe and fun to drive for as long as you want to drive that car. If you ever need anything at all, please don't hesitate to write to us at wecare@keycars.com.
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660 S Main St

Middletown, CT

06457

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Showing 443 reviews

June 08, 2021

Very great experience working with Stan and getting my new truck! He got me to the payment I was looking, in a very friendly and professional way! More

by marcinkurzatkowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Key Chevrolet responded

Dear Marcinkurzatkowski, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

June 08, 2021

It was an easy experience. Got the car on the same day. Stanley S. is friendly and made looking for a vehicle fun. Go see Stan! More

by Wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2021 -

Key Chevrolet responded

Dear Wendy, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

June 07, 2021

Luis helped me out during my visit to Key Chevrolet. Seemed like a great team working together over there. My only critique is that I pointed out a metal grinding noise from vehicle during test drive More

by Wrangler1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Cancel
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Jun 08, 2021 -

Key Chevrolet responded

Dear Wrangler1234, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

June 04, 2021

Luis is the best car salesman that We ever meet I recommend him to any one that is looking for the car that they want More

by Polo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cancel
Report | Print
Jun 08, 2021 -

Key Chevrolet responded

Dear Polo, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

June 04, 2021

Our salesman Luis Cancel and the business manager justin Lewis were fantastic!! made us very feel comfortable and We’re very knowledgeable!!!! Would highly recommend!!! More

by Klun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lewis, Luis Cancel
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Jun 08, 2021 -

Key Chevrolet responded

Dear Klun, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

June 04, 2021

Luis cancel super professional and excellent service. good sales man and amazing services Good dealership and I will recommend this dealership to any one who wants to buy a car More

by Yoan
Recommend Dealer
Yes
Employees Worked With
Luis Cancel
Report | Print
Jun 08, 2021 -

Key Chevrolet responded

Dear Yoan, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 31, 2021

Should have better , that’s how you treat your costomars nice thank you very much have a great day have a great day the worst More

by Joserodriguez69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Coco
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May 03, 2021 -

Key Chevrolet responded

Dear Joserodriguez69, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 31, 2021 -

Joserodriguez69 responded

I’m glad you guys pretend just to make a sale and now no call backs about my paperwork or not even hi when you see me, if I known this is how you treat your customers I’ve never would have given you that great review. The worst experience I’m having now thank you very much for nothing

Jun 04, 2021 -

Key Chevrolet responded

Dear Jose Rodriguez, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. Please feel free to reach out to wecare@keycars.com with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.

May 28, 2021

Sales rep was excellent He asked me what I was looking for. He listened and suggested a car for me which I purchased. I purchased other vehicles from this dealership and this sales rep. I wish there wer More

by Nharlow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2021 -

Key Chevrolet responded

Dear Nharlow, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 28, 2021

As always Stanley is a true professional and a pleasure to work with. He IS the reason I do business there!!!! He always make my buying experience great one. More

by tclausi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2021 -

Key Chevrolet responded

Dear Tclausi, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 28, 2021

After visiting several dealerships, tried Key Chevrolet. The sales rep, Stan Statkiewicz, met my father-in-law and I with a very friendly and open demeanor. We expressed our search for a new tru More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2021 -

Key Chevrolet responded

Dear Me, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

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