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Key Chevrolet

Middletown, CT

4.5
440 Reviews
Key Chevrolet in Middletown wants to personally thank you for visiting Key Chevrolet, for your nicer, newer car. Key Chevrolet pledges to provide solutions and work hard to provide our customers exactly what they need at a price they can afford. Our staff is specifically educated to be solution providers, not salespeople, and you'll find friendly, respectful folks here ready to listen to your needs and provide the solutions to make your life easier. And once you have your nicer, newer car, we pledge to help keep your vehicle safe and fun to drive for as long as you want to drive that car. If you ever need anything at all, please don't hesitate to write to us at wecare@keycars.com.
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660 S Main St

Middletown, CT

06457

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Showing 440 reviews

July 20, 2021

I recently purchased a Jeep from Chris Dahlgren at key Chevrolet and it was hands down the best car buying experience I’ve ever had. More

by Berryjd95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Keefe, Christopher Dahlgren
Jul 22, 2021 -

Key Chevrolet responded

Hi Berryjd95, We are happy to hear you had a positive experience at Key Chevrolet! We value your input and encourage you to let us know more details about your experience with us.

July 18, 2021

Andrew the salesman was very nice and polite I would deal with him again. Justin the finance guy was very nice and polite. We would deal with him again. Our only complaint is it took so long to get the car More

by newki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lewis, Andrew Legnani
Jul 22, 2021 -

Key Chevrolet responded

Hi Newki, We are happy to hear you had a positive experience at Key Chevrolet! We value your input and encourage you to let us know more details about your experience with us.

July 18, 2021

We have been through many new Chevrolet cars in our life time and I have to say this was one of the worst. Our first clue that it was not going to be a great experience was when we were greeted by a sales p More

by Senior
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stanley Statkiewicz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Legnani
Jul 23, 2021 -

Key Chevrolet responded

Hello Senior, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us directly at wecare@keycars.com at your earliest convenience.

July 07, 2021

Stan is the Man!!! Super grateful for his help and getting me into my new SUV! Couldn’t ask for better help with a few laughs and a sweet ride More

by Kaylaprescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Key Chevrolet responded

Hi Kaylaprescott, We are thrilled to have you as part of the Key family! Thank you for sharing your kind words with us. It means the world to our entire team and us! We look forward to serving you again soon!

July 06, 2021

Great dealership! We had a great experience. Stanley was so nice to work with. We can't thank him enought for helping us find our car. More

by Amanda Avery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lewis
Jul 06, 2021 -

Key Chevrolet responded

Dear Amanda Avery, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

July 06, 2021

Courteous, friendly, no pressure dealership.Stan was Courteous, friendly, no pressure dealership. Stan was awesome! Eveb if he was working with other customers, he went the extra mile to acknowledge us More

by Missellie1291
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Key Chevrolet responded

Hi Missellie1291, We are thrilled to have you as part of the Key family! Thank you for sharing your kind words with us. It means the world to our entire team and us! We look forward to serving you again soon!

July 06, 2021

My first experience at Key Chevrolet with Stanley was awesome! He had sold me my first brand new car which i am so excited for. He was always there to help me with any questions I had and made the proces More

by Sydmart6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lewis
Jul 08, 2021 -

Key Chevrolet responded

Hi Sydmart6, We are thrilled to have you as part of the Key family! Thank you for sharing your kind words with us. It means the world to our entire team and us! We look forward to serving you again soon!

July 06, 2021

My buying experience at Key Chevrolet was great! I never had to wait long to be assisted and the salespeople respected my time by be being straightforward, speedy, and to the point. I worked with Stan and h More

by Marisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Key Chevrolet responded

Hi Marisa, We are thrilled to have you as part of the Key family! Thank you for sharing your kind words with us. It means the world to our entire team and us! We look forward to serving you again soon!

July 02, 2021

Great dealership! Friendly and patient. Stanley was a great help. Excellent customer service I highly recommend them! Extremely happy with my purchase. Fast service, great experience overall. More

by dayanaeli82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Key Chevrolet responded

Dear Dayanaeli82, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

July 01, 2021

Best dealer in ct noone will come close to what this dealer can do for you!!!!! More

by Nick Bisaccia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lewis
Jul 06, 2021 -

Key Chevrolet responded

Dear Nick Bisaccia, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

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