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Key Chevrolet

Middletown, CT

4.4
435 Reviews
Key Chevrolet in Middletown wants to personally thank you for visiting Key Chevrolet, for your nicer, newer car. Key Chevrolet pledges to provide solutions and work hard to provide our customers exactly what they need at a price they can afford. Our staff is specifically educated to be solution providers, not salespeople, and you'll find friendly, respectful folks here ready to listen to your needs and provide the solutions to make your life easier. And once you have your nicer, newer car, we pledge to help keep your vehicle safe and fun to drive for as long as you want to drive that car. If you ever need anything at all, please don't hesitate to write to us at wecare@keycars.com.
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660 S Main St

Middletown, CT

06457

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Showing 435 reviews

July 28, 2021

I was very impressed with the the staff at this location. It was a positive experience, the sales man worked efficiently, and kindly to informative me on what I was looking for, as well as what I needed. More

by Maieli14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Dahlgren
Aug 03, 2021 -

Key Chevrolet responded

Hi Maieli14, We are thrilled to have you as part of the Key family! Thank you for sharing your kind words with us. It means the world to our entire team and us! We look forward to serving you again soon!

July 23, 2021

Very clean and organized. Staff very helpful and Very clean and organized. Staff very helpful and polite. Easy to get to from my area as well and they had exactly what I was looking for. More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Keefe
Jul 26, 2021 -

Key Chevrolet responded

Hi Jimmy, We are thrilled to have you as part of the Key family! Thank you for sharing your kind words with us. It means the world to our entire team and us! We look forward to serving you again soon!

July 22, 2021

Stan is amazing! He spent three days diligently searching for the best vehicle and deal for me. I couldn't be happier with him. This is the third vehicle I have bought from Stan in 11 years. Ver More

by dschaub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lewis
Jul 26, 2021 -

Key Chevrolet responded

Hi Dschaub, We are happy to hear you had a positive experience at Key Chevrolet! We value your input and encourage you to let us know more details about your experience with us.

July 21, 2021

All were helpful and I believe Chris dahlgren did everything he could to make the experience one that was as positive as one could ask for More

by jckrfelt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Dahlgren
Jul 22, 2021 -

Key Chevrolet responded

Hi Jckfelt, We are happy to hear you had a positive experience at Key Chevrolet! We value your input and encourage you to let us know more details about your experience with us.

July 20, 2021

Great service from Chris Dahlgren. He went above and beyond to accommodate me and several other customers seeing how they were short staffed and he was the only sales rep on. I have Never been to this d More

by Domenic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Koerner, Christopher Dahlgren
Jul 22, 2021 -

Key Chevrolet responded

Hi Domenic, We are happy to hear you had a positive experience at Key Chevrolet! We value your input and encourage you to let us know more details about your experience with us.

July 20, 2021

I recently purchased a Jeep from Chris Dahlgren at key Chevrolet and it was hands down the best car buying experience I’ve ever had. More

by Berryjd95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Keefe, Christopher Dahlgren
Jul 22, 2021 -

Key Chevrolet responded

Hi Berryjd95, We are happy to hear you had a positive experience at Key Chevrolet! We value your input and encourage you to let us know more details about your experience with us.

July 18, 2021

Andrew the salesman was very nice and polite I would deal with him again. Justin the finance guy was very nice and polite. We would deal with him again. Our only complaint is it took so long to get the car More

by newki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lewis, Andrew Legnani
Jul 22, 2021 -

Key Chevrolet responded

Hi Newki, We are happy to hear you had a positive experience at Key Chevrolet! We value your input and encourage you to let us know more details about your experience with us.

July 18, 2021

We have been through many new Chevrolet cars in our life time and I have to say this was one of the worst. Our first clue that it was not going to be a great experience was when we were greeted by a sales p More

by Senior
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stanley Statkiewicz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Legnani
Jul 23, 2021 -

Key Chevrolet responded

Hello Senior, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us directly at wecare@keycars.com at your earliest convenience.

July 07, 2021

Stan is the Man!!! Super grateful for his help and getting me into my new SUV! Couldn’t ask for better help with a few laughs and a sweet ride More

by Kaylaprescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Key Chevrolet responded

Hi Kaylaprescott, We are thrilled to have you as part of the Key family! Thank you for sharing your kind words with us. It means the world to our entire team and us! We look forward to serving you again soon!

July 06, 2021

Great dealership! We had a great experience. Stanley was so nice to work with. We can't thank him enought for helping us find our car. More

by Amanda Avery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lewis
Jul 06, 2021 -

Key Chevrolet responded

Dear Amanda Avery, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

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