Key Chevrolet GMC Cadillac of Burlington

SEEK ALTERNATE DEALERSHIP If I could give this certified Chevrolet dealership 0 zero stars I would. I had my vehicle serviced at this dealership and they missed protocol. In do If I could give this certified Chevrolet dealership 0 zero stars I would. I had my vehicle serviced at this dealership and they missed protocol. In doing so it ruined the engine. They refuse to fix the error. I contacted General Motors and they stated "we cannot force the dealerships to do work because they are independently owned." What does certified mean? According to General Motors they stand behind their certification "depending on the circumstance." Two months later and I am left to consult the Attorney General. On the flip side of the coin, my wife had a tremendous experience at Quirk Chevrolet in Manchester, NH. I STRONGLY URGE YOU TO SEEK ALTERNATIVE DEALERSHIP FOR YOUR NEEDS. More

I have been leasing cars from you for quite a few years and to date have been very satisfied! I'm quite comfortable dealing with the company. and to date have been very satisfied! I'm quite comfortable dealing with the company. More

Clean professional dealership with plenty of stock to choose from. Buying process is straight forward with a streamlined process. Would recommend Key Auto to others. choose from. Buying process is straight forward with a streamlined process. Would recommend Key Auto to others. More

Easygoing and friendly We enjoyed working with Hank Barnes very much. We found him professionally knowledgable, and he brought a sense of happiness and appreciation to eve We enjoyed working with Hank Barnes very much. We found him professionally knowledgable, and he brought a sense of happiness and appreciation to everything he did that made us feel good too. He was friendly, patient and easy to be with and talk to. We relaxed and enjoyed being with Hank. When we brought up a question or concern to him he took care that we were satisfied with his response. We trusted him entirely. Hank is one of the happiest, sincere, enjoyable and generous people I have ever spent time with - much less buy a car from - and you are fortunate that he works at KEY. Thank you, Hank! Anna and John Benson More

Good so far hope they keep their word about excess mileage forgiving it if I bought a new car. Seeing how the dealership bought it. mileage forgiving it if I bought a new car. Seeing how the dealership bought it. More

The service department did everything perfectly I was in and out quickly they fixed it right at a great price. They were amazing I won't go anywhere else and out quickly they fixed it right at a great price. They were amazing I won't go anywhere else More

It was easy to get an appointment. The service was handled professionally and speedily. This was my second time here and both visits were very good. handled professionally and speedily. This was my second time here and both visits were very good. More

It took me two days and three phone calls to finally speak with someone in the service department. They told me they didn't see the error message on my Dash so they couldn't fix the problem with my driv speak with someone in the service department. They told me they didn't see the error message on my Dash so they couldn't fix the problem with my driver's door window I start my truck and that message was their I went back in and got one of the guys and showed him the message hopefully now they'll be able to fix the problem when they call to schedule an appointment to replace the issues with my sliding back window. I know I bought my vehicle from Scherer and not key but if service continues to be this poor I will certainly buy my next vehicle from another dealership More