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Key Chevrolet GMC Cadillac of Burlington

South Burlington, VT

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165 Reviews

1675 Shelburne Rd

South Burlington, VT

05403

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Showing 165 reviews

January 28, 2021

Hank and Chris were a pleasure to deal with . Very professional and responsive throughout the entire sales process. I look forward to doing business with Key GMC again in the future. More

by Waynerazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Barnes, Chris Hanfield
January 08, 2021

Amazing customer service right from the start! Very friendly, easy going staff. I couldn’t be happier! I needed it to be quick and it certainly exceeded my expectations. More

by Carrie8
Recommend Dealer
Yes
Employees Worked With
Hank Barnes
November 28, 2020

We got up early on a Saturday and drove up to see a Silverado 2500 HD. We had an appointment well in advance but Leo did not bother emailing us to say that truck had sold. Early rising and 4.5 hours More

by Karode
Customer Service
Recommend Dealer
No
Employees Worked With
Leo Bushey
Dec 03, 2020 -

Key Chevrolet GMC Cadillac of Burlington responded

Thank you for sharing your experience with us. We regret that someone else purchased the vehicle before you, and that we did not have correct information to contact you with to let you know before you arrived. We attempted to telephone you to confirm you appointment but the person who answered the number we called did not recognize your name when we asked for you.

Dec 03, 2020 -

Karode responded

Leo had my email, we had corresponded multiple times via email and he didn't bother emailing to tell us of a change in status. This all left us feeling we fell into a bait and switch.

October 21, 2020

Thank's Hank - It's always a pleasure to do business with you. Thanks for the great service . its a nice sweet ride. Thanks again. More

by Sdunkling
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hank Barnes, Chris Hanfield
October 19, 2020

We had a very nice experience with Hank. He was patient with us and made sure all questions were answered. He also made it very easy for us to find the car we wanted at the price we had budgeted for. More

by Bacceibruce
Recommend Dealer
Yes
Employees Worked With
Hank Barnes
October 01, 2020

Key Chevrolet/Cadillac was a terrific experience. Very professional staff. Hank Barnes in sales was a pleasure to deal with. Coty Root made the numbers work without any nonsense. Robert Van Woert in the f More

by John H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Rich, Robert Van Woert, Hank Barnes, Coty Root
August 15, 2020

We have been buying cars from this dealership for yrs, Shearer, now Key. Always gave us good deals, and always went away very happy. Thank you More

by Dee.Papin731
Recommend Dealer
Yes
Employees Worked With
Hank Barnes, Chris Hanfield
August 06, 2020

i was very impressed that they followed my request to find a new car which wasn’t available on their lot. had to push a little to get their attention; probably because they are so busy. More

by jmbuck36
Recommend Dealer
Yes
Employees Worked With
final sign-off member; sorry, can’t remember his name. , Benjamin Cram, Shane Bergeron, Emma Burrington
August 04, 2020

Incredible experience from start to finish! Emma was so personable, reliable and communicative throughout our conversations. Her kindness and extensive knowledge was the best experience I’ve ever had with More

by emmakeshchyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Van Woert, Emma Burrington
July 27, 2020

It was an absolute pleasure to work with everyone at key, from Shane our salesman to chris at financing! we felt comfortable as soon as we walked through the door. For the first time in my life I didn’t feel More

by Beaucushing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Cram, Shane Bergeron, Dallas Rich, Chris Hanfield
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