Key Cadillac

2nd Purchase less than a year, still worth a 100 mile trip Yes, I did it again. More than worth 2-200 mile round trips. I was looking for a specific vehicle for our road trips and trips to see our kids. I watc Yes, I did it again. More than worth 2-200 mile round trips. I was looking for a specific vehicle for our road trips and trips to see our kids. I watched their site like a hawk because I got such a good deal on the first vehicle, my Equinox. I spotted the Buick Encore as soon as it came in. I called them and they put it on hold for me. The paperwork was ready before I got there. The car was ready and they were so nice to train me on how to use everything. This team goes above an beyond to make sure their customers will come back. I don't think I need another vehicle, but when I do I know where I am going. Thank you Brian in Sales and Ryan in Finance for helping get the exact vehicle I was looking for. This is a great team. I will be using them again. More

Chevy Equinox - 100 miles It was more than worth the 100 miles for the best service and best deal I could find. I searched for quite sometime for just the perfect deal. I was h It was more than worth the 100 miles for the best service and best deal I could find. I searched for quite sometime for just the perfect deal. I was hesitant do to the fact that the vehicle was 100 miles away, but they did everything for me. by the time I get there the paperwork was ready to go. Between the paperwork and the training on my new Equinox I was out of there in less that 1 hour. Key Cadillac went out of their way for me and I could not be more appreciative. I would recommend Key Cadillac's team if you need help through all aspects of buying a car, and training on the ne technology like me. They were so patient with me. I will use Key Cadillac again, and will recommend them to everyone. Thank you Key Cadillac for making my car buying experience a breeze. More

I've had my vehicle in for a couple oil changes and the service team has been exceptional to say the least. Very professional and friendly. service team has been exceptional to say the least. Very professional and friendly. More

Hands down the best dealership I've ever bought from. Everyone I saw was super friendly and a true joy to work with. Made me feel so welcome and never felt pushed like I had to do buy today. Everyone I saw was super friendly and a true joy to work with. Made me feel so welcome and never felt pushed like I had to do buy today. More

I have used this dealership for sales, service, and parts for over 25 years. I have seen them go above and beyond many times over. Always a great dealership experience. for over 25 years. I have seen them go above and beyond many times over. Always a great dealership experience. More

I bought several cars from here and have nothing but compliments! Go and buy your car there! Great pre-owned selections! Probably great new vehicles as well:) compliments! Go and buy your car there! Great pre-owned selections! Probably great new vehicles as well:) More

Have purchased my last three vehicles from Key Cadillac. Everyone from Gerry my sales rep to Kyle the manager was awesome to work with! I also love the service Dept they always give me a new Cadillac to dri Everyone from Gerry my sales rep to Kyle the manager was awesome to work with! I also love the service Dept they always give me a new Cadillac to drive while mine is in for service! More

Two year customer with Key Cadillac and I’ve been going there for all of my services. Recently was told my warranty does not cover my oil changes even though my warranty was valid and the manager Branden s there for all of my services. Recently was told my warranty does not cover my oil changes even though my warranty was valid and the manager Branden said “it does take a lot of time to process a claim for an oil change so we would rather not”. Said it is a 4 year warranty and 50k miles, I haven’t reached 50k miles and I confirmed my warranty was until 2023 so Branden just didn’t want to do his job. Transferred my business to Luther Cadillac in Roseville and couldn’t be happier. Originally was referred to Key from two friends who have purchased vehicles there before and I’m highly disappointed in their level of customer service and refusal to do their job. If I could give -0 stars I would. More

Numerous repairs uncovers incompetent mechanics. Numerous repairs (major repairs and even simple repairs like balancing wheels) have uncovered incompetent service advisors and incompetent mechanics. Numerous repairs (major repairs and even simple repairs like balancing wheels) have uncovered incompetent service advisors and incompetent mechanics. I should have learned much sooner, but felt that previous visits had to be an anomaly — how could they be this bad?. Unless your car is under warranty and you do not have to pay for.incompetent work, DO NOT BRING YOUR CAR TO KEY CADILLAC SERVICE. More