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Key Auto Mall

Moline, IL

4.8
195 Reviews

3700 16th St

Moline, IL

61265

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195 Reviews of Key Auto Mall

December 29, 2022

First off. . marsh.. never told us anything key replace all front end work on my 2015 for explorer. We get home to texas and the racket and pinion went out. When More

by Damicoc301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marsh Peterson
Dec 30, 2022 -

Key Auto Mall responded

Bob, We apologize for any trouble you are having with a vehicle purchased at Key. We go above and beyond to recondition these units to avoid these issues, however it's never a perfect science especially on 7-15 year old vehicles with 100,000 plus miles. We could not have foreseen the loss of electric power steering going out after 30+ days of ownership. You were offered an extended warranty which you declined and signed the transaction knowing you were purchasing the vehicle as is. Please call our Executive Manager, Randy Allison on his private cell at 309-314-3086.

December 29, 2022

We are very pleased with our new truck! Thank you Daniel Speight for all your help and time! More

by Bill C
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Daniel speight
Dec 30, 2022 -

Key Auto Mall responded

Bill, We are pleased Daniel Speight gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

December 20, 2022

Randy was so nice and made the process very easy. It was such a good experience getting a new car and made it easy. More

by tiffanylamp00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Webster
Dec 20, 2022 -

Key Auto Mall responded

Tiffany, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

December 17, 2022

Courteous, efficient, knowledgeable, and went above and beyond to find the correct vehicle and get it ready. More

by Lokmr28
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marsh Petersen
Dec 19, 2022 -

Key Auto Mall responded

Lokmr28, We are pleased Marsh Peterson gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

December 17, 2022

Best experience I have had buying a car, thank you Randy Webster for your help in our selection More

by Jeannette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Webster
Dec 19, 2022 -

Key Auto Mall responded

Jeannette, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

December 16, 2022

Bought another GMC truck from Wayne and Key Auto Mall. Won’t go anywhere else thanks Wayne and key More

by Bltraver74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Weems
Dec 19, 2022 -

Key Auto Mall responded

Bltraver74, We are pleased Wayne Weems gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

December 15, 2022

was nice and very helpful with all my questions, did a great job for me and my family. More

by Giovanni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erinnd Blanco
Dec 15, 2022 -

Key Auto Mall responded

Giovanni, We are pleased Errind Blanco gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

December 13, 2022

Love everything about Key Auto Mall! Daniel helped me purchase a great vehicle! Couldn’t be happier! More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Speight
Dec 15, 2022 -

Key Auto Mall responded

Jacob, We are pleased Daniel Speight gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

December 13, 2022

Randy at Key Auto Mall was amazing to work with! He is very family friendly. He made for a great car buying experience! More

by brooke.laingen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Webster
Dec 15, 2022 -

Key Auto Mall responded

Brooke, We are pleased Randy Webster gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

December 10, 2022

We could not be more happy with our new truck! Thank you Daniel Speight for all your hard work getting this set up! More

by krissy112233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Speight
Dec 10, 2022 -

Key Auto Mall responded

Krissy, We are pleased Daniel Speight gave you our 5 star experience. Thank you for taking the time to let us know, we greatly appreciate it. Please let us know if you need anything! Best Regards, The Key Auto Mall Team

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