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Key Auto Mall
Moline, IL
195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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195 Reviews of Key Auto Mall
April 18, 2018
Great STAFF..great experience! Just purchased a 2006 Hummer h3. Love it! Randy Webster our salesman guy was helpful greetful and professional same goes for Jeff Smith. Everyone we c Just purchased a 2006 Hummer h3. Love it! Randy Webster our salesman guy was helpful greetful and professional same goes for Jeff Smith. Everyone we came across was greetful and made us feel welcome. This place overall was outstanding and fast service. Everything was prepared and ready less than an hour and was able to take our new vehicle home! After changing my mind a few times for the past week, I'm glad I made the right decision. Thank You Randy and Jeff! More
by Jo-An & Estez 22
Employees Worked With
Randy Webster, Jeff Smith
April 06, 2018
Marsh Rocks!!!!! Recently purchased a 2018 Buick Encore from Key Auto with Marsh Peterson as the salesman. This was by far the best car buying experience I have had. Recently purchased a 2018 Buick Encore from Key Auto with Marsh Peterson as the salesman. This was by far the best car buying experience I have had. Marsh made this car buying experience stress free and smooth, worked hard to get me into a brand new car. He is a great salesman, along with the rest of the Sales and management team. I highly recommend Marsh Peterson and Key Auto Mall to anyone who is looking to purchase and new car in the future. I will never go with another dealership again. I plan on purchasing another car in a couple years and will no go anywhere else but Key Auto Mall. Thank you to Marsh and the management team for making this car buying experience so easy and simple. More
by kaycee8180
Employees Worked With
Marsh Peterson
March 02, 2018
Automotive services My car was serviced for a oil change and New windshield wiper blades... they threw in hidden fees uncalled for 258$!!!!???and didn’t even tell me unti My car was serviced for a oil change and New windshield wiper blades... they threw in hidden fees uncalled for 258$!!!!???and didn’t even tell me until I picked up my car!!!when I spoke to manager Randy very rude short with me!!! I think they’re crooks!! I’ll never go back!! I’m going back to Transmission Plus Colona they r awesome 👏 customer service excellent quality of work excellent and honest More
by Peaceful
Employees Worked With
Randy Allison,Marcy McGee
January 29, 2018
Great follow up The sales and managment staff were very accomodating in resolving some issues after a recent purchase. Randy Allison worked hard to address our concer The sales and managment staff were very accomodating in resolving some issues after a recent purchase. Randy Allison worked hard to address our concerns. Thank you. More
by Randall Hurt
Employees Worked With
Randy Allison
December 30, 2017
Great customer service Recently purchased an SUV at Key Auto Mall and I must say this was the best experience I've ever had purchasing a vehicle. Normally, I dread car shopp Recently purchased an SUV at Key Auto Mall and I must say this was the best experience I've ever had purchasing a vehicle. Normally, I dread car shopping but Randy Webster made the experience as easy and stress-free as possible. He listened and understood exactly what I was looking for in a vehicle and fit me with an SUV that meets my needs and was within my price-range. This will be the only place I will go in the future. Highly recommend them! More
by MelindaCHT
Employees Worked With
Randy Webster
December 14, 2017
Return cistpmrr We have bought many cars from salesman Wayne Weems and are happy with the service received. He is very knowledgeable and accommodating. We recommend We have bought many cars from salesman Wayne Weems and are happy with the service received. He is very knowledgeable and accommodating. We recommend him highly. More
by GGG40
Employees Worked With
Wayne Weems
July 05, 2017
Great guy's to work with on my 2017 jeep Cherokee Purchase The Sales Department and Staff were very helpful and worked with me, to make sure that my overall all experience was a pleasant one answering any of m The Sales Department and Staff were very helpful and worked with me, to make sure that my overall all experience was a pleasant one answering any of my concerns and helping me get what I wanted at a payment I could afford. I highly recommend Key Auto Mall and there friendly , courteous , helpful staff in purchasing your next New or Used Car. I am very pleased with the purchase of my New 2017 Jeep Cherokee .Jared and Randy are still involved in my venture as I had the Enviroguard package and Trident put on my SUV . The Service department kept Jared upto date on everything and Jared went that extra mile in letting me know the progress of each detail of my purchase. This young gentleman is very nice to deal with and Randy is also. More
by Pamela Ali
Employees Worked With
Jared Lipes, Randy Allison
June 29, 2017
Purchased a 2005 Ford F150 4WD Truck My grandson and I were cruising dealerships looking for a used truck on a Saturday. When we entered Key Auto Mall our car stalled and would not start My grandson and I were cruising dealerships looking for a used truck on a Saturday. When we entered Key Auto Mall our car stalled and would not start again. Three salesmen, one being Eric Mlekush, came to help us out. We tried to get the car going to no avail. While waiting for a ride, Eric and I discussed used trucks and price range. He and the Sales Manager showed me one that just came in and was not on the lot yet. We took it for a test drive and then Eric and I worked out a deal. Eric then made me an appt. to have the truck inspected, serviced and any repairs found fixed as part of the deal. I worked with Casey for the repair visit and she was super. I had been looking for awhile and could not find a truck I liked and in my price range. Everyone I dealt with or have spoken to at Key have been terrific, especially Eric. He even gave my little grandson a popsicle while we waited. Eric also located and ordered a cosmetic piece for my wife's Mazda which, in itself is going above and beyond. I received outstanding service from Eric. I felt like I was his #1 customer that day and every day since. I've contacted him several times and each time he has been courteous and helpful. More
by Ford F150 Mike W
Employees Worked With
Eric Mlekush
June 29, 2017
A lemon Got a 2008 Chevy Silverado 3 1/2 months ago been having issues and let Dave M.know about it but done nothing to help me out and now the truck does not Got a 2008 Chevy Silverado 3 1/2 months ago been having issues and let Dave M.know about it but done nothing to help me out and now the truck does not run i make a living with a truck and now my business takes a hit ...all i wanted is a Dependable truck going to run longer than 3 months!! More
by Fender11
Employees Worked With
Dave M.
April 29, 2017
Key to my heart! I had a wonderful experience buying from Key Auto Mall. I went in looking at a beautiful Ford Flex that I saw online but Eric Mlekush could see I was I had a wonderful experience buying from Key Auto Mall. I went in looking at a beautiful Ford Flex that I saw online but Eric Mlekush could see I wasn't totally in love with it and we talked about my home life and what vehicles could fit my style and budget. He suggested some and everytime I came back from the test drive he had my next dream car lined up. I ended up with a Mazda cx9 and am one happy customer! I would have never though to look in that direction. Thank you Eric and Key Auto Mall!! More
by KARAMASE
Employees Worked With
Eric Mlekush
