Key Auto Center of York
York, ME
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1,013 Reviews of Key Auto Center of York
Fast and easy We never expected a small dealer to be able to give us a good deal. We decided to go see them at Key because we saw a Ford Ranger in the lot that we w We never expected a small dealer to be able to give us a good deal. We decided to go see them at Key because we saw a Ford Ranger in the lot that we were interested in. Dan was our salesman and he was very nice, low key. We didn't want to spend a lot of time and of course we wanted the best deal possible. We were very pleased to use a small local dealer who had just the truck we wanted. More
My Experience buying an auto at Key Ford I had reservations about buying an automobile over the internet. We really liked our old Lincoln MKX but wanted a more current year. I had looked loca I had reservations about buying an automobile over the internet. We really liked our old Lincoln MKX but wanted a more current year. I had looked locally & was unable to find the color (interior & exterior) that I wanted with low mileage in a used vehicle. I saw the 2016 Lincoln MKX listed on Car Gurus at Key Ford in York. This was too far for my husband to travel because of back issues. I decided to call them anyway to see if they had a reciprocal agreement with a local dealer. To my surprise, they said they could deliver it! We agreed on a price, traded our old MKX, & they delivered the vehicle to us. I downloaded the owner’s manual for the MKX in advance from the Lincoln website onto my iPad which was a real help since there is a lot of new technology. This all went very smoothly from the financial transaction, the delivery by a very congenial person, & now to enjoying the new vehicle which we are vey happy with. With many thanks to the team at Key Ford for all their help. More
Awesome dealership Key Ford bent over backwards to get me in the truck I wanted. They were quick, reliable, and professional. The most important part of the dealership h Key Ford bent over backwards to get me in the truck I wanted. They were quick, reliable, and professional. The most important part of the dealership however, was that I was treated like a person and not a number. A++++ job. More
Best place for service My engine blew in my 2009 ford escape. Frank the service manager went out of his way to help me find a new and or used one. A used one was found and i My engine blew in my 2009 ford escape. Frank the service manager went out of his way to help me find a new and or used one. A used one was found and installed. He has been a huge help ever since he has been here at Key ford. I have been coming here for years as a kid since my dad buys his trucks here. We both have a great relationship with this place and the loyalty has been phenomenal. More
Justin Laug is best partner you would want when purchasing Outstanding is the best word to describe Justin Laug, Sales, at Key Ford of York (formerly Starkey). From the very beginning and post sales, he is th Outstanding is the best word to describe Justin Laug, Sales, at Key Ford of York (formerly Starkey). From the very beginning and post sales, he is there for you. I have not had a better experience. Justin is all about customer enthusiasm. I love my Ford Transit. Regards, Kathleen Connolly More
Purchase 0f a used truck, F350, 2008 This Dealership and Justin Laug which is now Key Ford of York I received outstanding service and support. I cannot remember all the names but they all This Dealership and Justin Laug which is now Key Ford of York I received outstanding service and support. I cannot remember all the names but they all were great! More
Car service review I have always gone to Starkey Ford for services and have always had good luck and recommended them. Kim and Frank typically help us and are great. Unf I have always gone to Starkey Ford for services and have always had good luck and recommended them. Kim and Frank typically help us and are great. Unfortunately I recently had an extremely inconvenient experience where my car was brought it for a “recall” service. It was returned back to me a few days later (on-time service), however, broke down two days later and we sent it back in. We suggested that it could be a specific problem but for weeks we were told they “didn’t know what was wrong”. Fast forward to TWO MONTHS later and come to find out it is the issue we were originally thinking, a technician left, and our paperwork had been “lost”. If we were given updates regarding that throughout, considering we reached out almost every week, I would have been more understanding. This has been the BIGGEST inconvenience of my life due to the fact I rely on my vehicle for work, so that has really impacted that department and family members (borrowing everyone’s vehicle...). It was completely unnecessary for my car to be sitting in your lot for two months with no work done on it and no updates. I am very disappointed and frustrated and will not return again because I refuse to be placed in the same situation again. Better communication would have worked in your favor this time, and that’s unfortunate. More
Best service and crew I am so pleased with the service and crew at Starkey it has been nothing but a pleasure working with them my vehicle is always priority to them and I I am so pleased with the service and crew at Starkey it has been nothing but a pleasure working with them my vehicle is always priority to them and I couldn’t be more pleased?? More
No pressure Justin is friendly & helpful sales consultant without a lot of pressure. He is knowledgeable which helped me make my decision. If Justin didn’t have Justin is friendly & helpful sales consultant without a lot of pressure. He is knowledgeable which helped me make my decision. If Justin didn’t have an answer to a question I had he would find out & get back to me on a timely basis. Justin made my car buying experience a pleasure. More
Starkey Ford in York, ME is the best. Justin Laug in York, ME was and continues to be a great support person. Very since, a no pressure approach with sales and just a great man. I will Justin Laug in York, ME was and continues to be a great support person. Very since, a no pressure approach with sales and just a great man. I will go back to Starkey Ford and Justin for my next vehicle. More