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Key Auto Center of York

York, ME

4.8
1,013 Reviews
Call Dealership (207) 363-2483
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422 U.S. 1

York, ME

03909

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1,013 Reviews of Key Auto Center of York

October 05, 2023

It is such a pleasure to deal with a fair and honest dealer in today’s world. More

by debbiejarvis456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Berry, Anthony Sprague
Report | Print
Oct 06, 2023 -

Key Auto Center of York responded

Thank you so much for your excellent review, Debbie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
October 04, 2023

Very responsive. Good communication. Friendly. I trust them to do what is right and necessary. More

by Mrharrison16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet, Chance Renner
Report | Print
Oct 05, 2023 -

Key Auto Center of York responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
October 04, 2023

The service department is excellent. They take care of me very very well for a long, long time. Thank you. More

by JPETERSON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet, Rob Berry, Eric Poole
Report | Print
Oct 05, 2023 -

Key Auto Center of York responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Key Auto Center of York, we look forward to having you as a valued customer for many years to come!

Helpful
October 01, 2023

Been doing business with the deallership for over 20 years. Very satisfied with the service. More

by David M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve "Hoaty" Houghton, Frank Montmarquet, Jon Janiak, Jason Quinton, Billy Way, Toryn Serverius, Anthony Sprague, Dana Hurrell
Report | Print
Oct 02, 2023 -

Key Auto Center of York responded

Thank you for your loyalty to us over the past 20 years. We truly appreciate your business. We look forward to continuing to serve you for years to come.

Helpful
September 28, 2023

$4000 worth of repairs needed. You let me drive away with an unsafe car, after you issued an inspection sticker. More

by elexenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Montmarquet, Eric Poole, Chance Renner
Report | Print
Oct 02, 2023 -

Key Auto Center of York responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Helpful
September 26, 2023

Organized, knew how to drive and inspect my Tesla. Friendly, good waiting room with coffee. More

by Patty
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet, Eric Poole, Chance Renner
Report | Print
Sep 27, 2023 -

Key Auto Center of York responded

Thank you so much for your kind words, Patty, and for taking the time to leave us this wonderful feedback!

Helpful
September 25, 2023

Having purchased two vehicles with this dealership, I have found the service to be very good. The sales and service team are always very polite and easy to work with. More

by coolbreezes007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve "Hoaty" Houghton, Frank Montmarquet, Jon Janiak, Eric Poole, Jason Quinton, Chance Renner, Billy Way, Toryn Serverius, Anthony Sprague, Dana Hurrell
Report | Print
Sep 26, 2023 -

Key Auto Center of York responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
September 23, 2023

We've been dealing with Key Auto for years. They've always been very good to us. Will stay with them for sure. More

by robinnye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet, Eric Poole, Chance Renner
Report | Print
Sep 25, 2023 -

Key Auto Center of York responded

Thank you, Robin, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
September 22, 2023

Even though the name has changed, the quality standards remain the same . Thanks service team More

by EMOULTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet, Rob Berry, Eric Poole, Chance Renner
Report | Print
Sep 23, 2023 -

Key Auto Center of York responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Auto Center of York.

Helpful
September 21, 2023

Service rep was very nice and took care of me as soon as I arrived. Work was done well and in a timely fashion but I asked for new front windshield wipers and that was not done and I did not receive the car More

by Mhartman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who I talked to
Report | Print
Sep 23, 2023 -

Key Auto Center of York responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Auto Center of York to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
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