Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Auto Center of York
York, ME
1,013 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,013 Reviews of Key Auto Center of York
March 23, 2021
I found them to be very professional. Good communication easy to set up an appointment and thorough with my car. Everything turned out well.I would recommend them to other people. easy to set up an appointment and thorough with my car. Everything turned out well.I would recommend them to other people. More
by Jeaton4
Verified CustomerEmployees Worked With
Eric Poole, Kim Pape
March 17, 2021
Very kind helpful staff and a pleasure to do business with. Eric in Service was very accommodating, He kept me informed on the status of the repair while he waited for the parts from Canada to arrive doi with. Eric in Service was very accommodating, He kept me informed on the status of the repair while he waited for the parts from Canada to arrive doing everything he could. More
by Fordman1966
Employees Worked With
Eric Poole
March 17, 2021
Very professional and friendly starting with setting my appointments through the service. I find it very helpful that Key Ford and Portsmouth Chevrolet are in the same group. appointments through the service. I find it very helpful that Key Ford and Portsmouth Chevrolet are in the same group. More
by TWOBR
Employees Worked With
Eric Poole, Kim Pape
March 17, 2021
Everyone there was awesome. The sales experience was Everyone there was awesome. The sales experience was really best and easiest I've experienced. I took a really long test drive and was able t Everyone there was awesome. The sales experience was really best and easiest I've experienced. I took a really long test drive and was able to fall in love with my truck before marrying it More
by ejbahr
Employees Worked With
Steve "Hoaty" Houghton
March 16, 2021
Great service representatives. Thought my bill was a little pricey. Don’t know if I’ll go back to have my oil changed there. Nothing else to say. They want 25 words? LoL little pricey. Don’t know if I’ll go back to have my oil changed there. Nothing else to say. They want 25 words? LoL More
by dvdtantillo
Employees Worked With
Eric Poole
March 13, 2021
Appreciated service manager Frank.Seriously Appreciated service manager Frank. Seriously disappointed in being suspected fir “double dipping” by the powers that be when we followed up trying Appreciated service manager Frank. Seriously disappointed in being suspected fir “double dipping” by the powers that be when we followed up trying to rectify a built in problem with our truck. Insult x disrespect More
by eileenmargaretdunn
Employees Worked With
Rob Berry, Kim Pape
March 12, 2021
Purchasing a car through Key Ford in York was a rare treat. My son said everyone he interacted with was polite and professional. He got a good value for the truck he traded in, the Jeep he bought was in treat. My son said everyone he interacted with was polite and professional. He got a good value for the truck he traded in, the Jeep he bought was in excellent condition and priced right, and working through the finance paperwork was a breeze. Overall, he felt working with Key Ford in York was the best dealership experience he had ever had. Nice job! More
by TVERRILL
Employees Worked With
Rob Berry, Holly Stevens
March 10, 2021
Service to my F-150 was done in a professional, timely, and courteous manner. I intend to schedule all future service at Key Ford and would not hesitate to recommend them to family or friends. and courteous manner. I intend to schedule all future service at Key Ford and would not hesitate to recommend them to family or friends. More
by dean-jeffrey
Employees Worked With
Eric Poole
March 05, 2021
Excellent service throughout, Great service with the routine maintenance and When I had a problem with pre mature failure of tie rod end due to death wobble Frank M went back to Ford requesting customer routine maintenance and When I had a problem with pre mature failure of tie rod end due to death wobble Frank M went back to Ford requesting customer satisfaction action to cover a $500. Repair I felt was a attributed to the root problem of the wobble. Thank you! More
by Mpmichaud
Employees Worked With
Frank Montmarquet, Frank Montmarquet
March 02, 2021
The service department staff are ALWAYS friendly, The service department staff are ALWAYS friendly, efficient and knowledgeable. I recommend them to everyone! Kim, Eric and Frank are the best! So The service department staff are ALWAYS friendly, efficient and knowledgeable. I recommend them to everyone! Kim, Eric and Frank are the best! So reliable and always willing to accommodate the needs of the client! More
by S. Raposa
Employees Worked With
Frank Montmarquet, Marie Forbes, Eric Poole, Kim Pape
