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Key Auto Center of York

York, ME

4.8
1,013 Reviews

422 U.S. 1

York, ME

03909

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1,013 Reviews of Key Auto Center of York

September 02, 2021

I never have a problem with service they are very good with knowledge and helping you out. They come and explain what's wrong with your vehicle before fixing it. More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poole
Sep 03, 2021 -

Key Auto Center of York responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

September 01, 2021

Our first time at this dealership. They were courteous, knowledgeable and service snd wait was timely. We trust their evaluation of our vehicle and we need work done. We will get repair done at Key. More

by Mommaray262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Eric Poole
Sep 11, 2021 -

Key Auto Center of York responded

Hi, thank you for taking the time out of your day to tell us about your experience. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Sep 11, 2021 -

Mommaray262 responded

Thanks Key!! We completed the repair and it was so quick.. many thanks.

September 01, 2021

Clear explanation of services to be performed (with corresponding pricing) followed by timely follow through and an extra bit of customer service prompted by my last minute request for a safety inspect More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Two other people in service were super helpful. I believe one was named Chad or Chance (??) and the other seemed to be the service manager (he happily helped complete a safety inspection after someone else told me it couldn’t be done., Holly Stevens
Sep 07, 2021 -

Key Auto Center of York responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 01, 2021

I made an appointment and did not wait. The staff are very friendly and courteous. My questions were answered and my coupon was honored. Does not get any better! More

by Crottynancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poole
Sep 07, 2021 -

Key Auto Center of York responded

Hi, we are very happy we could provide you with a positive experience! Thank you for choosing Key Ford of York, and we hope to see you again soon!

September 01, 2021

Did a professional job. Vehicle kept clean. Called when complete and cost was less than estimated. Service personnel were courteous. Plan to return for more work. More

by Mrlpetes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poole
Sep 11, 2021 -

Key Auto Center of York responded

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

August 25, 2021

I was very pleased with Eric’s courteous follow up calls and the timely manner of service. A big help would be to have shuttle service to avoid waiting at the dealership. More

by elexenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poole
Aug 31, 2021 -

Key Auto Center of York responded

Hi Elexenia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 25, 2021

I can’t say enough about this dealership, they are always so kind, and take great care of you. I’m so thankful and wouldn’t go anywhere else. More

by Amygldn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was wonderful ! I am so appreciative !, Eric Poole
Sep 03, 2021 -

Key Auto Center of York responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

Sep 03, 2021 -

Amygldn responded

I won’t go anywhere else! Thanks so much again!

August 21, 2021

Car was done on time ...service department was very friendly and helpful with anything I needed ,would definitely recommend Key Ford to all family, friends !!! More

by Stang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Eric Poole
Aug 23, 2021 -

Key Auto Center of York responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 20, 2021

Frank and his crew are the best he always takes good care of me and gets it done the first time. I never hesitate to call him for anything More

by jimfrz70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
Aug 23, 2021 -

Key Auto Center of York responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 19, 2021

Good pricing good location trustworthy service Seemingly they could’ve easily replace the battery but they chose to do the right thing just tell me that it just needed to charge so I was pleased with that More

by pjdncape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Poole
Sep 07, 2021 -

Key Auto Center of York responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

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