Key Auto Center of Somersworth
Somersworth, NH
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I cannot begin to express what a pleasant, hassle-free experience it has been to have my newly bought used vehicle serviced at Key Auto in Somersworth. I had concerns about noises, the quality of the ride experience it has been to have my newly bought used vehicle serviced at Key Auto in Somersworth. I had concerns about noises, the quality of the ride, and tires. Brian Healey and David Snow patiently listened to all of my concerns and addressed everyone of them speedily, even doing the work right on the spot. They never made me feel as if I was crazy, hearing vehicle noises, etc., even if they could not identify what they were; instead,they just persevered searching for answers, until they corrected all they could to banish the problems. These service gentlemen have to be the most pleasant, friendly, helpful, attentive, follow-through people I have ever met in any service department. Thank you for making me feel like I was being taken of as you would take care of your very own family members. Thank You Key Auto Service Dept., You Are the Greatest! More
This was the best experience I have ever had with a purchase of a vehicle. I was absolutely treated like family. As a single woman, and having family members and friends who owned service stations, etc purchase of a vehicle. I was absolutely treated like family. As a single woman, and having family members and friends who owned service stations, etc., I was cautioned to be very careful not to be taken advantage of when purchasing and getting a vehicle serviced. My salesman, Marc Saxby was absolutely a peach, with a no-hassle demeanor looking to help in any way possible to make the purchase an easy one. The sales manager, Marie Forbes, went out of her way to see to it that any concern of mine was addressed and taken care of. Jason, my finance person was also a delight to work with. They all have great senses of humor, as well! I said all that to say, I not only felt like I was a member of their family the way I was treated, but I got a fabulous price on a 2009 Toyota Camry-best price around; a decent trade-in amount; a spectacular interest rate; and any glitches that arose, were ironed out expediently! Thank You Key Auto,You're the Best! More
What a great bunch of people; felt right at home. Not only did my Salsesman Marc treat me wonderfully, but he was so knowledgeable on every question I had. Will most definitely visit there for the next v only did my Salsesman Marc treat me wonderfully, but he was so knowledgeable on every question I had. Will most definitely visit there for the next vehicle purchase for myself or my young adult children. Oh and let's not forget the selection that was offered at great prices. Thanks Key Auto & Staff More
Marc made the whole experience very stress free and easy to get through. He made sure we had the time to review our purchase without any of the unnecessary pressure you usually run into at other dealerships to get through. He made sure we had the time to review our purchase without any of the unnecessary pressure you usually run into at other dealerships. The whole team made sure we understood all of our options and made sure that we left happy. Overall we were very happy with our experience. More
Sales tax check didn't arrive like it was supposed to, and got to the day my vehicle was no longer going to be legal, they had to overnight it. I was soo stressed out & didn't have the 800+ to pay it mys and got to the day my vehicle was no longer going to be legal, they had to overnight it. I was soo stressed out & didn't have the 800+ to pay it myself. Asked for an item that was on my trade in & was told yes, but when my son went to go get the item, no one knew anything about it, and then later found out from management it got thrown out. Everyone was friendly when I was looking & buying, but the follow thru was awful, which is my last impression of my experience. Excellent customer service would have mailed my item to me, it was just a cloth mat, not expensive to mail but had sentimental value & cost 100.00. Instead its lost. More
This is hands down the best car buying/trading experience I have had. In the past I have dreaded the car buying process. As a female buyer it was nice to start off working with Marie Forbes who is the GSM. S I have had. In the past I have dreaded the car buying process. As a female buyer it was nice to start off working with Marie Forbes who is the GSM. She handed me over to the capable hands of James Forkell. Both James and Marie were very straight forward, honest and an absolute joy to work with. They never tried to pressure me into buying and allowed me to take the vehicle home overnight. I appreciate their "No Hassle/Haggling" approach~ I think it puts everyone at ease. Marie and Bill Enslinger (Nice Guy) worked very hard to get me a great rate and worked quickly and diligently as I was under a time constraint. James called me a few days after I purchased the car to see how I was liking my new car...great customer service. I would recommend Key Auto Group to anyone looking to buy/trade a car. A+++ service! More
I would like to thank them for the wonderful experience my wife and I had at the Dealership. Low pressure and very informative. I throughly enjoyed my trips to Key Auto. my wife and I had at the Dealership. Low pressure and very informative. I throughly enjoyed my trips to Key Auto. More
The people and service at Key Auto are fantastic. They were willing to work with me despite not so great credit, and Marie worked so hard to get me the best rate out there. Dean was so patient with me as were willing to work with me despite not so great credit, and Marie worked so hard to get me the best rate out there. Dean was so patient with me as I test drove a bunch of cars, trying to find the best one to fit my needs and price. Thank you Key Auto! More
I went to Key Auto after I had been in a car accident and needed a new car. They immediately put me at ease and made my car buying experience very enjoyable and with no stress at all. Everyone there was so needed a new car. They immediately put me at ease and made my car buying experience very enjoyable and with no stress at all. Everyone there was so friendly and such a pleasure to work with. I would definitely go back there to buy another car and would recommend Key Auto to all my friends. More