Prime Acura North - Service Center

Tire rotation and oil change Excellent and friendly staff. Didn’t have to wait too long. Been a client for years and will be back. Thanks for always being consistent m. Excellent and friendly staff. Didn’t have to wait too long. Been a client for years and will be back. Thanks for always being consistent m. More

New tires I called into Phillip Young to get assistance on buying new tires. He found a great match for me. He ordered them and had them on my car within a we I called into Phillip Young to get assistance on buying new tires. He found a great match for me. He ordered them and had them on my car within a week! More

Routine service. The service staff were courteous and communicated what was to be expected and the time frame of the work. The waiting area was very comfortable. All The service staff were courteous and communicated what was to be expected and the time frame of the work. The waiting area was very comfortable. All work was completed in the time I was told . No surprises. Overall, it was a very good experience. More

Acura Service Center I have been very pleased with Key Acura. I relocated to NH a year ago I have always had my Acura’s serviced at the dealership. I continued this w I have been very pleased with Key Acura. I relocated to NH a year ago I have always had my Acura’s serviced at the dealership. I continued this with Key Acura. everyone has been fantastic. They have taken care of my car with complete excellence. More

Manufacturer Defect I was very unsure of bringing my peeling car in to be looked at for fear that I would be blamed. Amanda handled my case with the utmost professionalis I was very unsure of bringing my peeling car in to be looked at for fear that I would be blamed. Amanda handled my case with the utmost professionalism and kept me informed along the way! I couldn’t be happier with the service especially after I received a corporate letter acknowledging my car’s issue as a known defect. More

Outstanding! We drove five hours from New Brunswick Canada to get to the nearest American Acura dealer due to an unexpected problem. They took great care of us, f We drove five hours from New Brunswick Canada to get to the nearest American Acura dealer due to an unexpected problem. They took great care of us, fully explaining everything, right down to having the tech tell us exactly what fuse to pull if it happens again. We left feeling completely reassured and with a squeaky clean car to boot. Could not have been nicer or more professional. Hats off to Thielly who fielded our first frantic call from Canada! More

very pleased with appointment. Service writer was polite, knowledgeable, and professional. Service performed on time as schedule. Service review was complete and fully explained. Service writer was polite, knowledgeable, and professional. Service performed on time as schedule. Service review was complete and fully explained. Although I purchased my Acura in Florida, it is xxxx nice to have a dealership up here that I can trust and depend on for service when needed. More

Best in Class Easy scheduling, great staff (sales, service and parts dept.), comfort area with good WiFi. Also they have been very accommodating. My 4th purchase Easy scheduling, great staff (sales, service and parts dept.), comfort area with good WiFi. Also they have been very accommodating. My 4th purchase from Acura with more in site More

Oil Change Plus My car is running much better! Service recommended new fluids for transmission and rear differential. Seems to have made a difference. A much smooth My car is running much better! Service recommended new fluids for transmission and rear differential. Seems to have made a difference. A much smoother ride! More

Key programming The service tech was knowledgeable and helpful. The customer service rep was accurate in the estimated duration of the service and cost. They were abl The service tech was knowledgeable and helpful. The customer service rep was accurate in the estimated duration of the service and cost. They were able to schedule us for the same day we called. We would recommend this service center. More