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Kevin Grover GMC - Service Center

Wagoner, OK

4.9
157 Reviews

157 Reviews of Kevin Grover GMC - Service Center

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April 02, 2024

Took truck in for recall. Created additional problem not willing to correct. Lost my business More

by phillipwrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Kevin Grover GMC responded

Mr. Rogers, I am sorry we did not meet or exceed your expectations today. As a concerned owner, I would like to discuss this situation with you to better understand what was fixed under the recall and what the additional problem is. I have not reviewed the repair order in question but I will so I can be informed when we visit. Please give me a call at 918-284-9047. I look forward to the opportunity to resolve this situation in a timely and fair manner. Respectfully, Kevin Grover

March 30, 2024

Neil is one of our favorite salesman. We have purchased several cars from him. Would never go anywhere else . More

by Edwinarice56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Shatswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

There’s a reason that I bought my new truck from Kevin at a smaller dealership. He takes care of his customers after the sale. His Christian Servant’s attitude toward business dealings has been extraordinary More

by xraymanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Had a great experience. Everything was explained and my wait time wasn’t very long. Employees were friendly and helpful. More

by CINDY.6.PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Great dealership and great people working there. Have bought several vehicles from them and it always a great experience. More

by ROGEREDRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Shatswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

I've always been more than satisfied with every vehicle I have purchased at Kevin Grover Buick GMC. Randy Cobb has always been able to get the exact vehicle I'm looking for. And the service team can't be bea More

by fieldjudy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy & Gloria
February 13, 2024

Kevin Grover GMC has always been my one stop service dealer. In & out in no time, & everyone is always smiling & greeting me like family. Always a great place to buy a new or used vehicle. I highly reco More

by fieldjudy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Grover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Keck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy & Gloria & Nathan Keck
January 30, 2024

Love my salesman. He is always so helpful. Love my truck, it's exactly what I wanted. Shop is clean and staff is Professional More

by GANIGHTIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Very satisfied with the service and staff at Kevin Grover Buick GMC. Great experience and highly recommended. More

by ron.ramming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

The service dept took care of my issue right away. I called for an appointment and they got me in right away. It was a simple reprogramming issue. I love my Encore GX! Sporty and fun to drive and I’m More

by DEBBIE818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.