Kevin Grover GMC

I recently had to take my car in for a recall. They scheduled my appointment easily, the work took less time than they thought it would and everything is great! I would highly recommend them to an They scheduled my appointment easily, the work took less time than they thought it would and everything is great! I would highly recommend them to anyone! More

We were welcomed, offered drinks while we waited. Bob and Chris went the extra mile to make sure our time with them was a good experience. Very friendly and did not pressure us at all. We will Bob and Chris went the extra mile to make sure our time with them was a good experience. Very friendly and did not pressure us at all. We will continue to monitor their web site for our daughter who is looking to buy in the very near future. We will definitely consider repeat buys from this dealership if they have the inventory we are looking for. More

Buying a car a Kevin Grover Buick, GMC was a pleasant experience. We enjoyed the friendly no pressure atmosphere. experience. We enjoyed the friendly no pressure atmosphere. More

Great service and honest dealership. Worked with me when GMC corporate could not even be bothered to respond. The Team at Kevin Grover always goes above and beyond by providing a loaner Worked with me when GMC corporate could not even be bothered to respond. The Team at Kevin Grover always goes above and beyond by providing a loaner so my wife and I could get breakfast. They fit me in last minute to install a 5th wheel wiring harness in the bed. Love this dealership. More

They bent over backwards to make us happy. We will send anyone looking for a vehicle there. We will be back. Thank you! We will send anyone looking for a vehicle there. We will be back. Thank you! More

Working with Neil was a pleasure, he listened to us and offered a no pressure experience! He and the team at Kevin Grover were kind, professional and made our experience an enjoyable one. offered a no pressure experience! He and the team at Kevin Grover were kind, professional and made our experience an enjoyable one. More

Awesome all the way around! !! Couldn’t have been better! Would highly recommend this salesman and dealership. !! Couldn’t have been better! Would highly recommend this salesman and dealership. More

Business with this dealership, Kevin Grover GMC, and this salesperson, Neil King was/is the best I can imagine in the auto dealing business. I have dealt with a great many dealerships in my 60 odd years of c salesperson, Neil King was/is the best I can imagine in the auto dealing business. I have dealt with a great many dealerships in my 60 odd years of car buying, but this one tops all. They make you feel at home and at no time was purchase pressure ever applied. If I buy any more cars or pickup trucks, I'll return to Kevin and Neil. More

Friendly and very helpful with out being pushy. Went out of their way to make sure we walked away happy with our purchase. Best vehicle purchase we have experienced. Went out of their way to make sure we walked away happy with our purchase. Best vehicle purchase we have experienced. More

Disappointing experience. Contacted them online. Provided very detailed information including the VIN number of the vehicle as well as their code. I received an email in ju Contacted them online. Provided very detailed information including the VIN number of the vehicle as well as their code. I received an email in just a few minutes asking me several questions to which I had already provided the information for in the original request I had sent just minutes earlier. They didn't even read the details I took the time to write up and provide. All they did was get my email address and start firing irrelevant questions at me that were designed to figure out how much they could profit on this possible transaction and where they could potentially hide their profit in the transaction. I inquired about a specific vehicle and granted, the number I needed to get to was lower than their asking price, but they weren't interested in working with me to see if we could come to terms. They didn't even make me a "this is the best we can do" type of offer. If they had they might have sold a vehicle that day. They did not make me feel valued as a person, but rather, "how can we make a bunch of money on this". They didn't even care enough to spell my name correctly in their correspondence. Again, not customer focused. The most dishonest part (in my opinion) was that Kevin Grover's discount price posted on their internet for the used vehicle with 11,000 miles on it (which I was interested in) was still higher than the sticker price of a brand new one of the same year (it was a 2022), make, model and options. And another fact, For the same money they wanted for their used vehicle, I can buy a brand new, totally redesigned, 2023 version of the same vehicle, which comes with several more additional options not available on the used 2022 version they were selling. Do your research on the internet and get offers from other dealers before you talk to or buy anything from Kevin Grover Buick GMC. Then when you go in you will be knowledgeable and prepared for dealing with them and their sales tactics. More