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Kevin Grover Buick-GMC - Service Center

Wagoner, OK

4.8
148 Reviews
Call Service Center (918) 919-4030

148 Reviews of Kevin Grover Buick-GMC - Service Center

Sort by
November 11, 2022

Best dealership, knowledgeable employees, very friendly, will continue to do my business here @ Kevin Grover GMC More

by mrfrdiamondlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Kevin Grover Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Helpful
October 13, 2022

Need to establish price with client before conducting work on vehicle. Not a standard price. More

by DRFARRAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Kevin Grover Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Oct 15, 2022 -

DRFARRAND responded

My contact number is: (918) 645-2744

Helpful
October 10, 2022

I bought my car from here. Has been in for the same warranty issue at least 5 times and I still have the issue. To their credit they have tried to repair the issue. The issue s More

by aremis19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Kevin Grover Buick GMC responded

Thank you for your candidness in regard to this situation. This is Kevin Grover - I will look into the situation so that I can get familiar with the issue. Thank you for allowing us to work on your vehicle. I am confident that we can get to bottom of this problem and resolve the issue to your satisfaction. I will visit with the Service Department tomorrow and we will follow up to let you know what our plan is going forward. Respectfully, Kevin Grover

Oct 11, 2022 -

aremis19 responded

Thanks for the help

Helpful
October 01, 2022

Took care of our service issue and provided a complimentary loaner for us to drive More

by coachcray
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Kevin Grover Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Helpful
September 30, 2022

I have been doing business with Kevin Grover GMC for years. I have yet to give them less then five stars. Sales and service. More

by rigid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Kevin Grover Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Helpful
September 10, 2022

This service dept is great! ! Have always given us good service!! They listen to our issues!! More

by handlsanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Kevin Grover Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Helpful
August 26, 2022

Kevin Grover’s dealership makes sure you are completely satisfied and happy with your service. More

by gritzhaupt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Kevin Grover Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Helpful
August 12, 2022

The best in Oklahoma! ! I will never go anywhere else! Always accurate and perfect when servicing my GMC truck! More

by Jack Thorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2022 -

Kevin Grover Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience, Jack! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Helpful
August 02, 2022

It was great the dealership was very knowledgeable on my needs your lucky you got this many More

by SANCHITOSBURRITOS
Recommend Dealer
Yes
Employees Worked With
Randy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lusby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Kevin Grover Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Helpful
July 19, 2022

Pleasant atmosphere, quick and efficient with my service on my car. On time with my appointment. More

by cmtswift
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2022 -

Kevin Grover Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

Helpful
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