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Kerry of Florence

Overview Reviews (1,899) Inventory (361)

Kerry of Florence

Name: Kerry of Florence
Address: 8053 Burlington Pike, Florence, KY, 41042, US
Telephone: (859) 371-8191
Rating: 4.4

4.4

1,899 Reviews

8053 Burlington Pike, Florence, Kentucky 41042

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Kerry of Florence

Florence, KY

Overview

Reviews

Vehicles

4.4

1,899 Reviews

Call Dealership (859) 371-8191

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8053 Burlington Pike

Florence, KY

41042

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4.4

1,899 Reviews

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View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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View 6 Awards

Overview Reviews (1,899) Inventory (361)

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Showing 1,899 reviews

April 20, 2022

SERVICE VISIT

Bought 3 cars from Kerry . Service department is reason I come back one of the best Service department is reason I come back one of the best More

by jack

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joel Vossmeyer, Alyssa Porter, Eric Bongle, Alisha Hagedorn, Lauren Caudill, Amy Bass

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Apr 21, 2022 -

Kerry of Florence responded

Hello Jack, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

April 19, 2022

SERVICE VISIT

All was good but they forgot to put the sticker on my car unfortunately Thanks unfortunately Thanks More

by RANDALLSTEIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Shelby Reed

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Apr 21, 2022 -

Kerry of Florence responded

Hello, we really appreciate your feedback! Are you available to stop back by and we can give you a new sticker?

April 19, 2022

SERVICE VISIT

The service representative was very respectful of my time and had me in and out quickly. and had me in and out quickly. More

by Kevin Kinman

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joel Vossmeyer, Bill Lewin, Alyssa Porter, Eric Bongle

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Apr 20, 2022 -

Kerry of Florence responded

Hello Kevin, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

April 19, 2022

SERVICE VISIT

Everyone is amazing and makes me feel comfortable! Service dept is amazing! I’m glad I purchased my car there. They are fast, efficient and personable! Service dept is amazing! I’m glad I purchased my car there. They are fast, efficient and personable! More

by Brandy Heeg

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jason Lange

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Apr 20, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

April 19, 2022

SERVICE VISIT

Checked my headlight brightness which failed. Now waiting on new headlights. Hopefully we will be able to see at night. Now waiting on new headlights. Hopefully we will be able to see at night. More

by keithworkman12

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Alisha Hagedorn

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Apr 20, 2022 -

Kerry of Florence responded

Hello, thank you so much for the positive review!

April 19, 2022

SALES VISIT - USED

Everyone went out of their way to to make the process of purchasing the vehicle went as smooth as possible. From having the vehicle pulled up waiting on me, to “haggling” over the price, to the financing. I purchasing the vehicle went as smooth as possible. From having the vehicle pulled up waiting on me, to “haggling” over the price, to the financing. It was a good experience of purchasing my vehicle. More

by Mcengle82

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jake, Walter , Eythan Combs, Jacob Cain

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Apr 20, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

April 19, 2022

SERVICE VISIT

Good service, friendly staff. Answered my questions. Got me in and out in a timely manner. Answered my questions. Got me in and out in a timely manner. More

by ZICK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alisha Hagedorn, Katie Machuta

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Apr 20, 2022 -

Kerry of Florence responded

Hello, We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit!

April 18, 2022

SALES VISIT - NEW

No Salesman came out to the nearly empty car lot to offer assistance until I walked into the dealership and asked several of them sitting around talking - if they “were looking to sell a car today?” (on 4/9/ assistance until I walked into the dealership and asked several of them sitting around talking - if they “were looking to sell a car today?” (on 4/9/2022 in Florence, KY) …because my husband & I had been outside for a solid 15min. looking at the truck. Don’t judge a book by its’ cover. Once they realized we could afford the 2022 Santa Cruz (we both have nearly perfect credit), they were All extremely nice. More

by The KPs

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Bill Linton, Alex Runion

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Apr 18, 2022 -

Kerry of Florence responded

Hello, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience at first. We will use this as an opportunity to improve. We sincerely value your business.

Apr 18, 2022 -

The KPs responded

Please do not get me wrong. The experience was pleasant once we got a salesman to help us. But being able to “test drive” it when the tank was on “E”mpty… so far, so good. Thanks again for the nice customer service once we were ready to put money down & purchase. Finance guy, as well as our car-dealer and the other salesmen were very nice while we waited for the paperwork to be filled out. They got the truck washed & filled up the tank before driving it off the lot.

April 18, 2022

SERVICE VISIT

The service experience was excellent. I would highly recommend this dealer for anyone considering a Volkswagen. I would highly recommend this dealer for anyone considering a Volkswagen. More

by xxrocksmysocksxx

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Lauren Caudill

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Apr 18, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 17, 2022

SERVICE VISIT

Not trust-worthy and over priced. Cannot count on them to do honest work at a fair price. Cannot count on them to do honest work at a fair price. More

by ryanalmalm

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Amy Bass

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Kerry of Florence

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