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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

April 22, 2022

It’s always a great experience to visit the service center. Fast and efficient. I would recommend More

by Sergiogarcia84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Apr 22, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 22, 2022

We had a good experience in purchasing our ‘22 Nissan Frontier. We are pleased so far. More

by SHERMAN9690
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eythan Combs
Apr 25, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

April 22, 2022

I always get timely, excellent customer service every time I bring my car in for any type of maintenance. More

by cherylnolte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t; remember who I worked with
Apr 25, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

April 22, 2022

Very knowledgeable and very professional. Always helpful when needed and the staff and technicians are very courteous. More

by Matthewsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Apr 25, 2022 -

Kerry of Florence responded

Hello, We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

April 21, 2022

Awesome. They got me in a day early when i was dropping my car off for the next day. Again...... AWESOME! More

by STEVE@LOUDANDCLEAR.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Shelby Reed, Lauren Caudill, Amy Bass
Apr 21, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review!

April 20, 2022

Best service in the Greater Cincinnati and Northern Kentucky area. Professional staff go out of their way to make things right. Highly recommended. More

by DARIKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer, Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Shelby Reed, Lauren Caudill, Amy Bass
Apr 20, 2022 -

Kerry of Florence responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 20, 2022

Provided excellent customer care. A mistake had been made when changing my oil resulting in the need to return to Kerry. They fixed the problem, refunded the original cost and gave More

by Kristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Apr 20, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

April 20, 2022

Prompt courteous service. Knowledgeable service technician at counter. Informed if something is found or needed More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter
Apr 21, 2022 -

Kerry of Florence responded

Jan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 20, 2022

This dealership / service center gets the job done. They provided me with the estimate before completing the work. Friendly service. Thanks! More

by Meows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Caudill
Apr 20, 2022 -

Meows responded

Nice work.

April 20, 2022

They were able to assist me with what I needed! Eric was very helpful! Thanks! More

by Bfrancis17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 21, 2022 -

Kerry of Florence responded

Wow, we're glad you had such a wonderful experience with us!

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