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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

April 28, 2022

I was the first appointment of the morning. The service was fast and extremely friendly. More

by candice.elkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Apr 29, 2022 -

Kerry of Florence responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

April 28, 2022

Katie was very pleasant and great to deal with. She communicated everything very well. Will go back. More

by Michaeljamesweber1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Apr 29, 2022 -

Kerry of Florence responded

We really appreciate your positive review!

April 27, 2022

Amy has been wonderful trying to help. She's been very customer focused and understanding. More

by spradlind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bass
Apr 28, 2022 -

Kerry of Florence responded

Hi, we are very happy we could provide you with a positive experience!

April 26, 2022

Very helpful, knowledgeable, and willing to do anything necessary to earn your business. Very pleased. More

by ALAINASMOMMY32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lewin, Oliver Theissen
Apr 27, 2022 -

Kerry of Florence responded

Hello, We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

April 26, 2022

Making a service appointment was simple. Car was ready to go by promised time. Staff was friendly and helpful. Overall job well done. More

by OPWAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Apr 27, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

April 26, 2022

Clean & Sales associate Corey is great. However you sit around and wait forever when you’re the only person in there More

by MW.MAUGER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Gross
May 02, 2022 -

Kerry of Florence responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

April 25, 2022

Always have super service at Kerry Mazda. I wanted to buy new tires and was given choices and prices. Appreciate the recommendations and purchased four tires. Only go here for all service. More

by Pthdlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was also a lady at the desk. Don’t see her picture but she too was great. , Jason Lange
Apr 26, 2022 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review!

April 25, 2022

Everyone at the service center is so nice and they always do a great job! More

by Jaelynsamad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
Apr 26, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review!

April 23, 2022

I will send a letter or email to the head manager of Kerry Mazda explaining the reasons for my low rating and great displeasure with my service. The oil change is about the only positive thing about wh More

by spiazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Caudill
April 22, 2022

Katie did a great job she had my car diagnosed and back on the road in 2 days! More

by JOHN.E.MYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Machuta
Apr 22, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

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