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Kerry of Florence

Florence, KY

4.4
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

April 29, 2022

Service advisor Amy is one of the best that I have encountered during my 47 years of VW ownership. You need more like her!!! More

by lpotterf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bass
May 02, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review!

April 29, 2022

Was a great experience. Stacey was a join to work with. They work very hard to get us the best deal. More

by BAERNAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
May 02, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Nissan!

April 29, 2022

We have used the same salesman twice, he is great. No bad experience. Would use your place again. Barbara Montgomery 513-304-4414 More

by MONTGOMERY1577
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brierly, Kevin Lowe
May 02, 2022 -

Kerry of Florence responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Hyundai!

April 29, 2022

The service department went above and beyond to fix our warranty situation, they went to bat for us with the optional warranty company to have our wheel replaced More

by Pappaw2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager, Eric Bongle
May 02, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 29, 2022

Customer service agent helpful and vehicle finished on time promised. Salesperson help with a question More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bongle, Lauren Caudill
Apr 29, 2022 -

Roger responded

Good service

April 29, 2022

Their service is friendly and prompt, and they are customer focused. Waiting room is clean More

by jennifer.e.sturm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange
May 02, 2022 -

Kerry of Florence responded

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

April 29, 2022

Very professional and helpful. My car was fixed and I was ready to back to work. More

by YOUNG7895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy from Wisconsin. , Alyssa Porter
May 02, 2022 -

Kerry of Florence responded

Hi, thank you so much for the positive review!

April 29, 2022

I was for my first oil change it was quite and painless very nice people More

by MARKBITTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lange, Alisha Hagedorn
May 02, 2022 -

Kerry of Florence responded

Hello, we're glad to hear you enjoyed your visit.

April 28, 2022

The service representatives went out of their way to help me in a professional and courteous way. More

by GCHANG859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Reed, Amy Bass
Apr 29, 2022 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

April 28, 2022

Excellent service from both the techs & front desk. They always kept me informed on everything More

by maryhyder451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Apr 29, 2022 -

Kerry of Florence responded

Mary, we really appreciate your positive review!

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