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Kerry of Florence

Overview Reviews (1,899) Inventory (392)

Kerry of Florence

Name: Kerry of Florence
Address: 8053 Burlington Pike, Florence, KY, 41042, US
Telephone: (859) 371-8191
Rating: 4.5

4.5

1,899 Reviews

8053 Burlington Pike, Florence, Kentucky 41042

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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Kerry of Florence

Florence, KY

Overview

Reviews

Vehicles

4.5

1,899 Reviews

Call Dealership (859) 371-8191

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8053 Burlington Pike

Florence, KY

41042

Directions

4.5

1,899 Reviews

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View 6 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Finance Experience

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View 6 Awards

Overview Reviews (1,899) Inventory (392)

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Sales: (859) 371-8191

Service: (859) 371-8191

Parts: (859) 371-8191

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customer service car service Kerry warranty sales person friendly staff helpful oil change

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Showing 1,899 reviews

November 27, 2023

SERVICE VISIT

They made a mistake and oil was all over my garage. Car was not driveable. Car was not driveable. More

by ELYSEADAMS92

Verified Customer

Recommend Dealer

Employees Worked With

Amanda Whitaker, Amanda Whitaker

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Dec 04, 2023 -

Kerry of Florence responded

We do sincerely apologize for your recent experience. Please give our service manager Joel a call at your earliest convenience.

November 27, 2023

SALES VISIT - NEW

This was my first time buying a car and they made the process as smooth as possible! process as smooth as possible! More

by Andrew J Schultz

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Cierra

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Nov 28, 2023 -

Kerry of Florence responded

Thank You for this wonderful review. Congratulations on your New Mazda!

November 27, 2023

SERVICE VISIT

Girls in service dept were rude from first phone call and the same I. Person the same I. Person More

by CHEVMAN0

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Employees Worked With

Don't remember name

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Nov 28, 2023 -

Kerry of Florence responded

We do apologize for your recent experience and will use this as an opportunity to improve.

November 27, 2023

SERVICE VISIT

It was amazing! I've never visited a dealership so we'll put together. Everyone was so nice, and very knowledgeable. I have been telling all my friends and family to I've never visited a dealership so we'll put together. Everyone was so nice, and very knowledgeable. I have been telling all my friends and family to buy a Hyundai and service it there so they can see just how amazing it truly is! More

by Leppert86

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Amanda Whitaker, Amanda Whitaker

Report | Print

Nov 28, 2023 -

Kerry of Florence responded

Thank You for this wonderful review and kind words about our service team!

November 26, 2023

SERVICE VISIT

Amanda kept me informed about the progress of my vehicle and answered all my questions. Great customer service! and answered all my questions. Great customer service! More

by SHEA9134

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Amanda Whitaker, Amanda Whitaker

Report | Print

Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 26, 2023

SALES VISIT - NEW

Amazing customer service, very friendly, respectful, and helpful. Overall they get 5 stars, would happily do business with again in the future, will also highly recommend. helpful. Overall they get 5 stars, would happily do business with again in the future, will also highly recommend. More

by GMALORLOR03

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Dave Shaw

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Nov 27, 2023 -

Kerry of Florence responded

Thanks for your praise and kind comments about our team. Congratulations on your New Hyundai purchase!

November 26, 2023

SERVICE VISIT

I miss Eric! Not impressed with the two young ladies in service especially the one that was like a 'lump on a log'. Not impressed with the two young ladies in service especially the one that was like a 'lump on a log'. More

by JLDMSWILDFIRE

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Patrick checked me in

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Nov 27, 2023 -

Kerry of Florence responded

Thank You for your feedback.

November 26, 2023

SERVICE VISIT

I am glad now that my car is safer from being stolen. They fixed my concern. They fixed my concern. More

by vetlady65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Bill Lewin

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Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

November 26, 2023

LEASE VISIT - NEW

Informative, friendly, accommodating Oliver was informative, friendly and accommodating. The experience was not stressful, no pressure. informative, friendly and accommodating. The experience was not stressful, no pressure. More

by LBOTTOMKY

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Oliver Theissen, Oliver Theissen

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Nov 27, 2023 -

Kerry of Florence responded

Thanks for your praise and kind comments about our team. Congratulations on your New Hyundai purchase!

November 26, 2023

SERVICE VISIT

It was great Bill went out of his way to help me. He even arranged to remove the tinting on my windows for free. This showed me how great this dealership is. Everything I asked of Bill was accomplish He even arranged to remove the tinting on my windows for free. This showed me how great this dealership is. Everything I asked of Bill was accomplished quickly and throughly. More

by Liebermangeoffrey

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Bill Linton

Report | Print

Nov 27, 2023 -

Kerry of Florence responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

Kerry of Florence

Kerry of Florence Awards Awards

Showing 1,899 reviews

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