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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

March 30, 2023

At this time you do not want my opinion or a review from me. As I have only had the vehicle for 2 days and has been in your garage since then. Buying a car should be exciting and enjoyable. This has been More

by SPoorbaugh
Recommend Dealer
No
Employees Worked With
Mikayla Guilkey
March 27, 2023

Have purchased five cars from Kerry Nissan of Florence over many years. Love the cars and the service department has always been responsive and great. Love my sales rep., Brent, the technicians do a gre More

by pschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nissan sales manager and Service Cashier, Brent Adams, Katie Machuta, Stephanie Ballinger
Mar 28, 2023 -

Kerry of Florence responded

Thank You so much for sharing your positive experience, kind words, and this great review!

March 26, 2023

Customer service is always aswesome. I feel that my car care is very thorough. I’ve had my car service there since I bought it from Kerry. More

by Rckcutlass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bass
Mar 27, 2023 -

Kerry of Florence responded

Hi, we are so pleased you enjoyed your visit to Kerry Mazda, We can't wait to see you again, have a great day.

March 25, 2023

They never fixed my problem. The computer still says I'm getting 10 mpg less than they say it is. More

by rayhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vossmeyer
Mar 27, 2023 -

Kerry of Florence responded

rayhaley, Please give Joel a call at your earliest convenience.

March 24, 2023

They were 15 minutes late checking me in and then it took an hour and half to just change my oil. My spouse can do this in 30 minutes in my driveway More

by PHARMC
Recommend Dealer
Yes
Employees Worked With
Not in here but don’t remember
Mar 24, 2023 -

Kerry of Florence responded

Thank You for your feedback, a normal oil change takes around 1hr - 1hr and a half.

March 24, 2023

Clean good selection of cars. E J was great, took time with us, cared about our concerns. More

by Apfinke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
EJ Hafley
Mar 27, 2023 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day!

March 23, 2023

Great, fast, polite accurate, the best VW service in the Cincy area, none better, perfect More

by CRADLERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Mar 24, 2023 -

Kerry of Florence responded

Thank You for your high star rating.

March 19, 2023

Fast got a car with in a few hours Finance was easy and fast no hassle More

by Paulgrubbs33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyndse Hughes
Mar 19, 2023 -

Kerry of Florence responded

Thank You for this great review.

March 18, 2023

We had a great experience having our Murano serviced. The service writer Alisha did a fantastic job of working with CarShield and keeping us informed of the progress. More

by Wsan8196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Hagedorn
Mar 20, 2023 -

Kerry of Florence responded

Hi there, we are very happy to have provided you with such a positive experience!

March 18, 2023

Eric Bongle is a great adviser and have nothing but positive things to say about him. Very friendly and communicates very well. There was a billing mistake and he stepped up and fixed it so I am extrem More

by Abex326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
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