Kerry of Florence
Florence, KY
Filter Reviews by Keyword
By Type
Showing 1,899 reviews
The dealership damaged my brand new car while it was in for an oil change. I was given a loaner while the repairs were done. It took a month. Accidents happen and I understand that. However, every interact for an oil change. I was given a loaner while the repairs were done. It took a month. Accidents happen and I understand that. However, every interaction I had with Amy was awful. She was extremely rude and short with me on multiple occasions. I wanted a written explanation/report of what happened and she said that can't be done because the police weren't called. I continued to ask and after several attempts she gave me a written statement. She was rude on the phone and in person. More
Took over 3 months to get appointment for service work. I have another issue that appointment was for as well and dealership choose to do nothing about it since I didn't buy car from them. I have another issue that appointment was for as well and dealership choose to do nothing about it since I didn't buy car from them. More
You should have a loaner vehicle for services. Was told this was the case when I bought the vehicle but when I bring it in for service I have to pay for an uber to get home and pick my car back u Was told this was the case when I bought the vehicle but when I bring it in for service I have to pay for an uber to get home and pick my car back up. Lexus Rivercenter picks up our vehicle leaves a loaner then returns our vehicle for something as simple as an oil change. More
Bill was super friendly and fun to be around. Bill was super knowledgeable about the Elentra that we bought. It was actually a fun buying experience. I have told everyone about the experience w Bill was super knowledgeable about the Elentra that we bought. It was actually a fun buying experience. I have told everyone about the experience we had with Kerry hyundai. More
I have used Kerry Huyndai as my dealership for service and to purchase a vehicle for the past 11 years. I am generally very happy with their service. and to purchase a vehicle for the past 11 years. I am generally very happy with their service. More