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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

April 16, 2023

Was a good experience. Dropped my car off the night before and it was done before I was off work. More

by Jhodgeslmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Guilkey
Apr 17, 2023 -

Kerry of Florence responded

Thank You for this wonderful review!

April 16, 2023

Large choice of new and used cars and Jacob goes out of his way to meet your needs. More

by CAROLRAY58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Cain
Apr 17, 2023 -

Kerry of Florence responded

Thank You for your kind words about Jacob and this wonderful review! Congratulations!

April 16, 2023

Salesman Oliver was very nice and answered all of our questions, he was never pushy and very personable. The dealership was clean and a nice selection of vehicles. More

by FINSFAMILY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Theissen
Apr 17, 2023 -

Kerry of Florence responded

Thank You for your kind words and this wonderful review! Congratulations!

April 14, 2023

Courteous, prompt, and accommodating help when dropping off and picking up my vehicle. No pressure when told that new tires were recommended, but options were provided. More

by KMBHARRISON@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Amy and Shelby
Apr 17, 2023 -

Kerry of Florence responded

Thank You for your recommendation and this wonderful review.

April 14, 2023

The associate I talked to was kind and explained everything to me. The service was done promptly. More

by emilymarieb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Porter, Eric Bongle, Jason Lange, Alisha Hagedorn, Katie Machuta, Shelby Reed, Lauren Caudill, Amy Bass, Mikayla Guilkey, Stephanie Ballinger
Apr 17, 2023 -

Kerry of Florence responded

Thank You for this wonderful review!

April 14, 2023

Everyone was friendly and helpful. They made sure all of our questions were answered. Even someone who wasn't working with us offered to answer any question we had. More

by BARB RAMSTETTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Brierly
Apr 17, 2023 -

Kerry of Florence responded

Thank You for your kind words and this wonderful review! Congratulations!

April 13, 2023

Service was done in less time than expected. The service writer was very courageous and very detailed about the service and what they were going to do. More

by SWEENEYME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Ballinger
Apr 14, 2023 -

Kerry of Florence responded

Thank You for your kind words and this wonderful review.

April 12, 2023

Friendly and attentive. Professional and kind despite being very busy. Would come back again for service. More

by SYDNEY.KESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bongle
Apr 13, 2023 -

Kerry of Florence responded

Thank You Sydney for your kind words and this wonderful review.

April 12, 2023

The service department is excellent. Very thorough and vehicle seems to be working fine although I have only logged about 60 miles since getting it back. More

by GEORGE.SHUMWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Reed
Apr 13, 2023 -

Kerry of Florence responded

Thank You for this wonderful review!

April 12, 2023

This time was a challenge as it took some time to diagnose, and the part it ended up needing is no longer made. Amy and her team did everything in their power to get the part and get me back on the r More

by LYDIA.MACKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bass
Apr 13, 2023 -

Kerry of Florence responded

Thank You for sharing your positive experience Lydia.

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