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Kerry of Florence

Florence, KY

4.5
1,899 Reviews

8053 Burlington Pike

Florence, KY

41042

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Showing 1,899 reviews

December 01, 2023

My service advisor was amazing. The choice of beverage and snacks while I wait was very lacking More

by Sparrow2022
Recommend Dealer
Yes
Employees Worked With
Emma York, Emma York
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

December 01, 2023

We thought we were unable to get our new cars numerous times during our time with Kerry Nissan! The Kerry Team solved every obstacle and we left with two new cars at the end of the day! ♥️ More

by henkej582
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Department ??, Justin Brierly, Tylor York
Dec 04, 2023 -

Kerry of Florence responded

We're glad to hear you found our staff was so knowledgeable and helpful! Congratulations on your new vehicle!

November 30, 2023

Friendly, responsive. They did what was needed, they were pleasant and friendly and communicated well. More

by ANGEE0405
Recommend Dealer
Yes
Employees Worked With
Amanda Whitaker, Amanda Whitaker
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 30, 2023

Patrick is fantastic. Great service department! Friendly and knowledgeable. Total time to complete my service was faster than expected. Keep up the great work! More

by CHIPALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Patrick provided excellent service. . he was professional and had a great attitude My car was done sooner than expected! More

by bozhere
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 04, 2023 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

November 29, 2023

Extremely expensive. $175 diagnostics test to tell me that my daughter's gas cap was loose. More

by JONVOET
Recommend Dealer
Yes
Employees Worked With
Amy Bass, Amy Bass
Dec 04, 2023 -

Kerry of Florence responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next service visit with us!

November 28, 2023

Very smooth process, from online scheduling, follow up texts and comfortable and clean waiting area. More

by NCCHANSEN
Recommend Dealer
Yes
Employees Worked With
Lauren Caudill, Lauren Caudill
Nov 28, 2023 -

Kerry of Florence responded

Thank You for this wonderful review.

November 28, 2023

Very good at his job excellent guy. I come here everytime with something I want done to my Jetta. Excellent work done More

by MVMCK
Recommend Dealer
Yes
Employees Worked With
Shelby Reed, Shelby Reed
Nov 28, 2023 -

Kerry of Florence responded

Thank You for this wonderful review. We look forward to your next service visit with us!

November 28, 2023

I'm having a problem with my screen. Sometimes it goes black. Sometimes when I'm backing up the the screen is breaking up and I can't see. It didn't happen when it was in the shop so the More

by CHARLESRINALDI
Recommend Dealer
Yes
Employees Worked With
Faith
Dec 04, 2023 -

Kerry of Florence responded

Charles, Thank you for your feedback.

November 28, 2023

They were great vary adamant about getting everything done to get me back on the road in a timely manner. Faith is exceptional about keeping me updated on progress. More

by billcarter33
Recommend Dealer
Yes
Employees Worked With
Faith
Dec 04, 2023 -

Kerry of Florence responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day and look forward to your next service visit with us!

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