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Kerry of Florence
Florence, KY
1,899 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 02, 2023
Replaced scratched dash lense with one that had even more scratches, left hand wipe in vehicle, didn’t replace valve stem cap in one wheel. It’s the details that matter when it comes to good service scratches, left hand wipe in vehicle, didn’t replace valve stem cap in one wheel. It’s the details that matter when it comes to good service More
by PAYSALVATION
Verified CustomerEmployees Worked With
Jason Lange, Lauren Caudill
April 28, 2023
The used car manger low balled my trade in for what I knew it was worth and give me payoff, and I knew it was worth 23,500 or more and then they put it on the website for 24,999. Not a HAPPY CUSTOMER. knew it was worth and give me payoff, and I knew it was worth 23,500 or more and then they put it on the website for 24,999. Not a HAPPY CUSTOMER. More
by Shoe
Employees Worked With
Brad New car management., Justin Brierly
April 28, 2023
I waited forever for an oil change. The technician identified an issue with my battery which was covered under warranty, and there was a recall on the seats. I was never notified of thi The technician identified an issue with my battery which was covered under warranty, and there was a recall on the seats. I was never notified of this and waited two hours for an oil change during my work day. I called to schedule an appointment for the oil change, but was told to just come in. Had I known I would wait so long I would’ve made arrangements to drop the car off. More
by TONY.SGARLATA
Employees Worked With
Alisha Hagedorn, Katie Machuta, Mikayla Guilkey
April 27, 2023
5 Went in to look at a 2023 Elantra. Was helped immediately. I test drove the car and the whole process was easy and quick! I definitely recommend going to Kerry of Florence! Was helped immediately. I test drove the car and the whole process was easy and quick! I definitely recommend going to Kerry of Florence! More
by Amruppee
Employees Worked With
Brad Martin, Brad Martin
April 25, 2023
Good experience. Customer friendly. No hassle. I would recommend them. I prepared everything on line and when I got to the dealership everything went smooth. Defin Customer friendly. No hassle. I would recommend them. I prepared everything on line and when I got to the dealership everything went smooth. Definitely a good buying experience. More
by RJONES31
Employees Worked With
Justin Brierly
